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- Tasks: Be the friendly face of our hotel, ensuring smooth operations during the night.
- Company: Join Delta Hotels by Marriott, a global leader in hospitality with a focus on exceptional service.
- Benefits: Enjoy tips, meals on duty, uniform, leisure club membership, and great development opportunities.
- Why this job: Perfect for night owls who love customer service and want to shine in a supportive team.
- Qualifications: No prior experience needed; just bring your passion for hospitality and a positive attitude.
- Other info: Flexible hours from 10.30pm to 7am, ideal for students or those seeking night work.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott.
POSITION SUMMARY
Rate of Pay: £13.69 per hour
Hours: 10.30pm - 7am
Are you a night owl who loves providing top notch service? Join our hotel team as a Casual Nights Associate and be the friendly face that keeps things running smoothly after dark!
What you'll do
- Reporting directly into the Front Office Night Supervisors the role of Nights Associate is responsible for:
- Supporting the daily operation in line with brand standards
- Processing check ins, check outs, guest requests and enquiries and room service orders
- Focusing on delivering exceptional standards of customer service
- Cash and Key security and control
- Check figures, postings, and documents for accuracy.
- Audit and reconcile all revenue postings.
- Audit statistical, financial and accounting reports and tables.
What's in it for you?
- Tips and gratuities
- Meals on duty
- Uniform
- Leisure club membership
- Great development opportunities
- Employee Assistance Program
Whether you're a hospitality pro or just starting, we'd love to hear from you. Apply today and make the night shift your time to shine.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Casual Nights Associate employer: Delta Hotels Peterborough
Contact Detail:
Delta Hotels Peterborough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Nights Associate
✨Tip Number 1
Familiarise yourself with Delta Hotels' brand values and service standards. Understanding their commitment to exceptional customer service will help you align your approach during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service, especially during night shifts. Sharing specific examples of how you've handled guest requests or resolved issues can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your ability to work independently and manage tasks during quieter hours. Emphasising your organisational skills and attention to detail will show that you can maintain high standards even when the hotel is less busy.
✨Tip Number 4
Network with current or former employees of Delta Hotels if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Casual Nights Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Casual Nights Associate position. Tailor your application to highlight relevant experience in customer service and hospitality.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience, especially in roles that involve customer interaction or night shifts. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide exceptional service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are a good fit for the position and how your skills align with the values of Delta Hotels by Marriott. Be sure to convey your passion for hospitality.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the role of a Nights Associate.
How to prepare for a job interview at Delta Hotels Peterborough
✨Show Your Night Owl Spirit
Since the role is for a Casual Nights Associate, it's important to express your enthusiasm for working night shifts. Share any previous experiences you have had during late hours and how you thrive in that environment.
✨Emphasise Customer Service Skills
Highlight your ability to deliver exceptional customer service. Prepare examples of how you've gone above and beyond for guests in past roles, as this aligns with the hotel's commitment to providing top-notch service.
✨Be Detail-Oriented
The job requires checking figures and auditing reports, so demonstrate your attention to detail. You might want to mention any relevant experience you have with financial tasks or how you ensure accuracy in your work.
✨Understand the Brand Values
Familiarise yourself with Delta Hotels' philosophy and values. Be ready to discuss how you can contribute to their mission of providing a seamless travel experience and how you align with their people-first culture.
