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For Companies At a Glance
- Tasks: Serve guests and create memorable dining experiences with attention to detail.
- Company: Join Delta Hotels by Marriott, a rapidly expanding global brand focused on seamless travel experiences.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values service excellence and offers a chance to shine.
- Qualifications: High school diploma or equivalent; no prior experience required.
- Other info: Embrace a diverse workplace culture committed to inclusivity and equal opportunity.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important.
With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott.
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success:
- Creating a safe workplace
- Following company policies and procedures
- Upholding quality standards
- Ensuring your uniform, personal appearance, and communications are professional
Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1 year related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Food and Beverage Associate - 32 hours employer: Delta Hotels by Marriott York
Contact Detail:
Delta Hotels by Marriott York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Associate - 32 hours
✨Tip Number 1
Familiarise yourself with Delta Hotels' values and service philosophy. Understanding their commitment to creating memorable experiences for guests will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous customer service experience you have, even if it's not in the food and beverage industry. Emphasising your ability to interact positively with guests can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments and multitasking. The role requires being on your feet and managing various tasks simultaneously, so showcasing your adaptability is key.
✨Tip Number 4
Demonstrate your attention to detail by sharing examples of how you've ensured quality in past roles. This could be anything from maintaining cleanliness to ensuring customer satisfaction, which is crucial for a Guest Service Expert.
We think you need these skills to ace Food and Beverage Associate - 32 hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Food and Beverage Associate. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and your ability to create memorable dining experiences. Use specific examples from your past experiences to demonstrate your skills.
Highlight Relevant Experience: Even if you have less than a year of related work experience, emphasise any roles where you provided customer service or worked in a fast-paced environment. Mention any transferable skills that would benefit the role.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Delta Hotels by Marriott York
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to ensure a guest's satisfaction.
✨Demonstrate Attention to Detail
Since the role involves creating memorable dining experiences, highlight your ability to pay attention to details. Discuss how you ensure that every aspect of service, from table settings to food presentation, is perfect.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult guest or managing a busy service period. Think of relevant examples beforehand to showcase your problem-solving skills.
✨Dress Professionally and Be Punctual
First impressions matter! Dress appropriately for the interview and arrive on time. This shows that you respect the opportunity and understand the importance of professionalism in the hospitality industry.
