Casual Guest Experience Expert
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Casual Guest Experience Expert

York Part-Time 24000 - 36000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Engage with guests to enhance their travel experience and ensure satisfaction.
  • Company: Delta Hotels by Marriott is dedicated to providing seamless travel for modern travelers.
  • Benefits: Enjoy flexible hours, employee discounts, and a supportive work environment.
  • Why this job: Join a team that values warmth and control, making a real impact on guest experiences.
  • Qualifications: No prior experience required; just bring your passion for hospitality and a positive attitude.
  • Other info: Perfect for high school and college students looking for part-time work in a dynamic setting.

The predicted salary is between 24000 - 36000 £ per year.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence …TLNT1_UKCT

Casual Guest Experience Expert employer: Delta Hotels by Marriott York

At Delta Hotels by Marriott, we pride ourselves on being an exceptional employer that values our team members as much as our guests. Our work culture is built on warmth, collaboration, and a commitment to excellence, providing you with ample opportunities for personal and professional growth. Located in a vibrant area, we offer competitive benefits and a supportive environment where you can thrive while delivering outstanding guest experiences.
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Contact Detail:

Delta Hotels by Marriott York Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Casual Guest Experience Expert

✨Tip Number 1

Familiarize yourself with Delta Hotels' core values and mission. Understanding what they stand for will help you align your responses during the interview and demonstrate that you're a great fit for their team.

✨Tip Number 2

Showcase your customer service skills through real-life examples. Think of specific situations where you went above and beyond to enhance a guest's experience, as this aligns perfectly with the role of a Guest Experience Expert.

✨Tip Number 3

Research common challenges faced by frequent travelers and be prepared to discuss how you would address these issues. This shows that you understand the needs of the guests and are proactive in finding solutions.

✨Tip Number 4

Prepare to discuss how you can contribute to creating a warm and welcoming environment. Think about ways you can make guests feel valued and appreciated, which is crucial for this position.

We think you need these skills to ace Casual Guest Experience Expert

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Empathy
Time Management
Adaptability
Teamwork
Conflict Resolution
Multitasking
Positive Attitude
Knowledge of Hospitality Industry
Sales Skills
Cultural Awareness

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Casual Guest Experience Expert position. Understand the key responsibilities and the qualities Delta Hotels is looking for in a candidate.

Tailor Your CV: Customize your CV to highlight relevant experience in guest services or hospitality. Emphasize skills that align with providing a seamless travel experience, such as communication, problem-solving, and attention to detail.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the Delta Hotels brand. Share specific examples of how you've delivered exceptional guest experiences in the past.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that your documents are formatted professionally.

How to prepare for a job interview at Delta Hotels by Marriott York

✨Understand the Brand

Familiarize yourself with Delta Hotels' mission and values. Knowing how they aim to provide a seamless travel experience will help you align your answers with their expectations.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you went above and beyond for a guest or customer. Highlighting your ability to create memorable experiences will resonate well with the interviewers.

✨Emphasize Adaptability

Delta Hotels values being 'warm, wise, and in control.' Be ready to discuss situations where you had to adapt quickly to changing circumstances while maintaining a positive guest experience.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.

Casual Guest Experience Expert
Delta Hotels by Marriott York
Apply now
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