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- Tasks: Lead the night team, ensuring guest safety and smooth operations.
- Company: Join a leading hotel brand focused on exceptional hospitality.
- Benefits: Enjoy free meals, discounts, pension scheme, and career development opportunities.
- Why this job: Make a real impact in a dynamic environment while growing your career.
- Qualifications: Strong leadership skills and a passion for hospitality.
- Other info: Be part of a supportive team that values respect and kindness.
Are you passionate about delivering exceptional hospitality
and eager to join a dynamic team at one of the world\’s leading hotel
brands? We are currently recruiting for a dedicated individual to join
our team. We believe in creating memorable experiences for our guests and
we want our associates to be at their best: to care for their holistic
wellbeing, to feel a sense of belonging, to know their co-workers are committed
to a culture of respect and kindness.
We are currently recruiting for a Night Supervisor to join the team at the Delta Hotels by Marriott Waltham Abbey.
What\’s in it for you: in addition to receiving a
competitive salary and investment in your personal development, you will have
access to an array of perks and discounts including:
- Free
Meals on Duty: Enjoy complimentary meals while at work - Uniform
Provided: A professional uniform is supplied for all associates - Explore
Discounts: A Marriott Discount Card that offers benefits on hotel
stays and F&B across 140 countries - Pension
Scheme: Participation in The People\’s Pension - Employee
Assistance Programme: Free and confidential support for various
challenges, including financial advice, stress and health issues - Career
Development: Opportunities for career growth and internal
transfers within Marriott\’s global network - Training
and Development: Access to training programs to enhance your
skills and advance your career
Responsibilities: Here\’s what your journey with
us entails:
- Lead and supervise the team on nights and take overall responsibility for the hotel overnight ensuring the safety and security of guests and associates
- Complete regular walkrounds to ensure the building is secure and action any issues that arise
- Ensure that the end of day reports to close the days business results are completed
- Process guest check-ins, assigning rooms and activating room keys
- Answer, respond to and process all guest calls, messages, questions or concerns
- Process check-outs and resolve any disputed charges
This role is full time, working 40 hours per 5 day working week including weekends and bank holidays.
Safety and Company Policies:
- Follow
all company and safety and security policies and procedures - Report
maintenance needs, accidents, injuries and unsafe work conditions to the
manager - Complete
safety training and certifications - Ensure
uniform and personal appearance are clean and professional - Maintain
confidentiality of proprietary information - Communicate
with others using clear and professional language - Develop
and maintain positive working relationships with others - Support
the team to reach common goals - Listen
and respond appropriately to the concerns of other employees - Ensure
adherence to quality expectations and standards
Note: This above description is not
intended to establish a total definition of the job, but an outline of the
duties
Join us and be part of a team that values excellence,
sustainability, and career growth. Apply today to start your journey with
Marriott!
Night Supervisor employer: Delta Hotels by Marriott Waltham Abbey
Contact Detail:
Delta Hotels by Marriott Waltham Abbey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Supervisor role.
✨Tip Number 2
Prepare for the interview by researching the hotel and its values. Show us that you understand what it means to deliver exceptional hospitality and how you can contribute to creating memorable experiences for guests.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. We want you to feel confident when discussing your experience and how it aligns with the responsibilities of a Night Supervisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the perks and opportunities we offer at Marriott.
We think you need these skills to ace Night Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating memorable experiences for guests, so share any relevant experiences or stories that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Night Supervisor role. Highlight your leadership skills and any experience in night operations or hospitality. We love seeing how your background aligns with what we’re looking for!
Be Professional Yet Approachable: While it’s important to maintain a professional tone, don’t be afraid to let your personality come through. We value kindness and respect, so showing that you can communicate clearly and positively will definitely catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing team!
How to prepare for a job interview at Delta Hotels by Marriott Waltham Abbey
✨Know the Company
Before your interview, take some time to research Delta Hotels by Marriott. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Night Supervisor, you'll be leading a team during night operations. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight your ability to maintain safety and security while ensuring guest satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations, like a guest complaint or a security issue. Think through potential scenarios and formulate your responses, focusing on your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team culture, training opportunities, or how success is measured in the Night Supervisor role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
