Maintenance Associate

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world’s leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

The Delta Hotels by Marriott Waltham Abbey is currently recruiting for a Maintenance Associate to join their team.

What’s in it for you

• Free Meals on Duty: Enjoy complimentary meals while at work
• Uniform Provided: A professional uniform is supplied for all associates
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries
• Pension Scheme: Participation in The People's Pension
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress and health issues
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network
• Training and Development: Access to training programs to enhance your skills and advance your career

Responsibilities

• Respond and attend to guest repair requests
• Communicate with guests and colleagues to resolve maintenance issues
• Perform preventative maintenance on tools and kitchen and mechanical room equipment
• Visually inspect tools, equipment or machines
• Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, electronic systems and controls, carpentry and finish skills, kitchen equipment, energy conservation and/or general building
• Perform all surface preparation, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area
• Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g. plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets and other guestroom items
• Perform repairs on interior and exterior landscaping
• Maintain the preventative maintenance records, inspections and rounds using a computer management system

This role is a full-time position, working 40 hours per 5-day working week including weekends and bank holidays. The typical shift patterns are 8am to 4:30pm and 10am to 6:30pm. The successful candidate will also be part of the on-call maintenance team.

Safety and Company Policies

• Follow all company and safety and security policies and procedures
• Report maintenance needs, accidents, injuries and unsafe work conditions to the manager
• Complete safety training and certifications
• Ensure uniform and personal appearance are suited and professional
• Maintain confidentiality of proprietary information
• Communicate with others using clear and professional language
• Develop and maintain positive working relationships with others
• Support the team to reach common goals
• Listen and respond appropriately to the concerns of other employees
• Ensure adherence to quality expectations and standards

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties. Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!