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For Companies At a Glance
- Tasks: Welcome guests, take orders, and ensure a fantastic dining experience.
- Company: Join one of the world's leading hotel brands focused on exceptional hospitality.
- Benefits: Enjoy free meals, discounts, career development, and a supportive work environment.
- Why this job: Be part of a dynamic team that values respect, kindness, and personal growth.
- Qualifications: 1 year of customer service experience preferred, but not required.
- Other info: Uniform provided and opportunities for internal transfers within Marriott's global network.
The predicted salary is between 28800 - 43200 £ per year.
Overview
F&B Assistant – Full Time role at Delta Hotels by Marriott Swindon.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world\’s leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you
In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
Benefits
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott\’s global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities
- Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
- Take and serve orders accurately, adhering to quality and presentation standards.
- Provide detailed information about menu items, including ingredients and preparation methods.
- Maintain cleanliness and organisation in the dining area and service stations.
- Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
- Handle guest inquiries and complaints professionally, resolving issues promptly.
- Promote restaurant services and specials to enhance guest experience and drive sales.
- Follow safety and hygiene protocols to ensure a safe working environment.
- Assist with inventory management and restocking supplies as needed.
- Support team members and collaborate to achieve common goals.
Safety and Company Policies
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Preferred Qualifications
- Related Work Experience: At least 1 year of related work experience in a customer service role.
- Supervisory Experience: None required.
- License or Certification: None required.
Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Hotels and Motels
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F&B Assistant - Full Time employer: Delta Hotels by Marriott Swindon
Contact Detail:
Delta Hotels by Marriott Swindon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant - Full Time
✨Tip Number 1
Familiarise yourself with the Marriott brand and its values. Understanding their commitment to exceptional hospitality will help you align your responses during interviews and demonstrate your passion for delivering memorable experiences.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's volunteering or working in a similar role, showcasing your ability to handle guest inquiries and complaints will make you stand out as a candidate.
✨Tip Number 3
Network with current or former employees of Marriott. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you're a great fit for the team.
✨Tip Number 4
Prepare to discuss your experience with teamwork and collaboration. Since the role involves supporting team members and achieving common goals, being able to share specific examples of how you've worked well in a team will be beneficial.
We think you need these skills to ace F&B Assistant - Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the F&B Assistant position. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous customer service experience, particularly in hospitality. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to deliver exceptional service.
Write a Personalised Cover Letter: In your cover letter, express your passion for hospitality and why you want to work with this hotel brand. Mention specific aspects of the company culture that resonate with you and how you can contribute to creating memorable experiences for guests.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Delta Hotels by Marriott Swindon
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for delivering exceptional service. Share specific examples from your past experiences where you went above and beyond to create a memorable experience for guests.
✨Know the Menu Inside Out
Familiarise yourself with the menu items, including ingredients and preparation methods. Being able to discuss these confidently during the interview will demonstrate your commitment to providing excellent service.
✨Emphasise Teamwork
Highlight your ability to work collaboratively with others. Discuss how you've supported team members in previous roles and how you can contribute to a positive working environment at the hotel.
✨Prepare for Common Scenarios
Think about potential guest inquiries or complaints you might encounter and prepare your responses. Showing that you can handle difficult situations professionally will impress the interviewers.