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- Tasks: Manage event enquiries and coordinate customer requirements for successful events.
- Company: Join Delta Hotels by Marriott, the UK's largest hotel brand, known for its growth and excellence.
- Benefits: Enjoy discounted stays, free leisure access, 20 holiday days, and world-class training.
- Why this job: Be part of a dynamic team, develop your skills, and make memorable events happen.
- Qualifications: No prior event experience needed; just bring enthusiasm and a willingness to learn.
- Other info: Quarterly bonus plan after probation and opportunities for international career growth.
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The Delta Hotels by Marriott Swindon has an exciting opportunity for a Coordinator to join our Events Department.
Delta Hotels is one of the
fastest growing brands and is now the UK’s largest brand. Come and join us to
be part of our team! Our mission: Simple Made Perfect.
Do you have excellent customer service skills and are looking for your next challenge or future career? If so, The Delta Hotels by Marriott Swindon offers an exciting and rewarding opportunity for you to develop the skills to become an Events Coordinator.
Salary: £12.90 an hour plus quarterly bonus plan (after successful completion of probationary period).
The successful candidate will work collaboratively as part of a small Events Department, reporting to the Senior Events Manager, responding to enquiries from our national sales team, to develop knowledge of booking events at our hotel.
Previous event experience is beneficial but not essential, as training and development opportunities will support you in proactive research, account management, supporting show rounds for potential bookings, and completing on-property bookings via our system. If you have administration experience, an enthusiastic approach, and a willingness to learn, please apply to join the Delta Hotels by Marriott family, where you can be inspired and discover your future.
Main Duties:
- Ownership for managing and converting assigned enquiries.
- Coordination of all customer requirements, including communication and detailing events verbally and in writing, up to handover to operations on the event day.
- Work with the Sales Executive and Sales Event Manager to support menu planning, food presentation, meeting room setups, audio-visual, and banquet standards.
- Ensure correct use of systems to maintain booking integrity, consistency, and accuracy.
- Selling to a pre-determined event and group strategy.
- Work within brand standards and system processes.
- Generate revenue and deliver excellent guest service.
- Support Sales Executives in compelling show rounds to secure business.
- Proactively re-engage previous customers and event bookers for future opportunities.
Benefits include:
- Discounted stays at Marriott hotels worldwide.
- Free use of Leisure Club facilities.
- 20 holiday days, increasing with service length.
- Benefit Hub access for discounts, rewards, and perks.
- Free meal on shift and parking.
- Cycle to work scheme.
- Service awards and recognition gifts.
- World-class training and development with unlimited career opportunities (international and local).
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Event Co-ordinator employer: Delta Hotels by Marriott Swindon
Contact Detail:
Delta Hotels by Marriott Swindon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Co-ordinator
✨Tip Number 1
Familiarise yourself with the Delta Hotels brand and its values. Understanding their mission, 'Simple Made Perfect', will help you align your approach during interviews and discussions, showcasing how you can contribute to their goals.
✨Tip Number 2
Network with current or former employees of Delta Hotels, especially those in the Events Department. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Since this role heavily relies on excellent customer interaction, think of specific examples where you've gone above and beyond to meet client needs.
✨Tip Number 4
Show enthusiasm for learning and development opportunities. Highlight your willingness to grow within the role and how you plan to utilise the training provided to enhance your skills as an Events Coordinator.
We think you need these skills to ace Event Co-ordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Event Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administration. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage events or coordinate tasks.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Delta Hotels that attract you and explain how your skills and experiences make you a great fit for their team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Event Coordinator.
How to prepare for a job interview at Delta Hotels by Marriott Swindon
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Delta Hotels by Marriott is known for its vibrant culture, so demonstrating your passion for events and customer service will help you stand out.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in event coordination. Think of examples from past experiences where you successfully managed an event or resolved a customer issue, even if they are from different contexts.
✨Know the Brand
Familiarise yourself with Delta Hotels' mission and values. Understanding their commitment to 'Simple Made Perfect' will allow you to align your answers with their brand ethos during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the Events Department and the role itself. Inquiring about team dynamics, training opportunities, or how success is measured will show your genuine interest in the position.