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- Tasks: Deliver exceptional hospitality and create memorable dining experiences for guests.
- Company: Join a leading hotel brand that values teamwork and respect.
- Benefits: Free meals, discounts, pension scheme, and career development opportunities.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Customer service experience preferred, but passion and enthusiasm are key.
- Other info: Flexible hours available to fit your lifestyle.
The predicted salary is between 10 - 12 £ per hour.
Are
you passionate about delivering exceptional hospitality and eager to join a
dynamic team at one of the world\’s leading hotel brands? We are currently
recruiting for a dedicated individual to join our team. We believe in creating
memorable experiences for our guests and we want our associates to be at their best:
to care for their holistic wellbeing, to feel a sense of belonging, to know
their co-workers are committed to a culture of respect and kindness.
The impact you’ll make: Breakfast,
lunch or dinner, the best meals aren’t just made by our brilliant chefs.
They’re made even more memorable by the great service our guests enjoy. As one
of our Waiters, you’ll make sure you know every dish on the menu, so you can
make recommendations and answer any questions customers may have. You’ll make
sure their food and drinks are served quickly, efficiently and with a smile –
and if there are any issues, you’ll deal with them right away. Thanks to you, our
guests will feel well-fed, happy and wanting to come back for more.
What
is in it for you: In addition to
receiving a competitive salary and investment in your personal development, you
will have access to an array of perks and discounts including:
- Free Meals on
Duty: Enjoy complimentary meals while
at work. - Uniform Provided : A professional uniform is supplied for all
employees. - Explore Discounts: A Marriott Discount Card that offers
benefits on hotel stays and F&B across 140 countries. - Pension Scheme: Participation in The People’s Pension.
- Employee Assistance
Programme : Free and confidential
support for various challenges, including financial advice, stress, and health
issues. - Career
Development: Opportunities for
career growth and internal transfers within Marriott\’s global network. - Training and
Development: Access to training
programs to enhance your skills and advance your career.
Responsibilities: Here\’s what your journey with us entails:
- Welcome and assist guests with a warm and friendly demeanour, ensuring
a positive dining experience. - Take and serve orders accurately, adhering to quality and
presentation standards. - Provide detailed information about menu items, including ingredients and
preparation methods. - Maintain cleanliness and organisation in the dining area and service
stations. - Coordinate with kitchen staff to ensure timely and accurate delivery of
food and beverages. - Handle guest inquiries and complaints professionally, resolving issues
promptly. - Promote restaurant services and specials to enhance guest
experience and drive sales. - Follow safety and hygiene protocols to ensure a safe working environment.
- Assist with inventory management and restocking supplies as needed.
- Support team members and collaborate to achieve common goals.
Safety and
Company Policies:
- Follow all company and
safety and security policies and procedures. - Report maintenance needs,
accidents, injuries, and unsafe work conditions to the manager. - Complete safety training
and certifications. - Ensure uniform and
personal appearance are clean and professional. - Maintain confidentiality
of proprietary information. - Communicate with others
using clear and professional language. - Develop and maintain
positive working relationships with others. - Support the team to reach
common goals. - Listen and respond
appropriately to the concerns of other employees. - Ensure adherence to
quality expectations and standards.
Note: This above description is not intended to establish a
total definition of the job, but an outline of the duties.
Preferred
Qualifications:
- Related Work Experience:
At least 1 year of related work experience in a customer service role. - Supervisory Experience:
None required. - License or Certification: None required.
With this role you will be working on a casual
basis, we can offer hours when available – giving you the flexibility we all
need in our life!
Join us and be
part of a team that values excellence, sustainability, and career growth. Apply
today to start your journey with Marriott!
Food & Beverage Associate (Casual) in Chepstow employer: Delta Hotels by Marriott St Pierre Country Club
Contact Detail:
Delta Hotels by Marriott St Pierre Country Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Associate (Casual) in Chepstow
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Marriott's values and mission. This way, you can show how your passion for hospitality aligns with their commitment to exceptional service.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Associate, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence in handling inquiries and complaints.
✨Tip Number 3
Dress to impress! Even if it's a casual role, showing up in smart attire can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and get you started on your journey with Marriott.
We think you need these skills to ace Food & Beverage Associate (Casual) in Chepstow
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for hospitality shine through in your application. Share why you love delivering great service and how you can contribute to creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. We want to know about your previous roles and how they’ve prepared you for this position. Don’t forget to mention any specific skills that align with the job description!
Craft a Personal Cover Letter: A cover letter is your chance to tell us more about yourself. Use it to explain why you’re excited about joining our team and how you embody the values we cherish, like respect and kindness.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our dynamic team!
How to prepare for a job interview at Delta Hotels by Marriott St Pierre Country Club
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu and any special dishes. This will not only impress your interviewers but also show your genuine interest in the role. Being able to discuss menu items confidently can set you apart from other candidates.
✨Showcase Your Hospitality Skills
During the interview, share specific examples of how you've provided excellent customer service in the past. Whether it’s handling a difficult situation or going above and beyond for a guest, these stories will highlight your passion for hospitality and your ability to create memorable experiences.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be prepared to discuss how you collaborate with team members. Share instances where you supported colleagues or contributed to a positive team environment. This will show that you’re not just focused on individual success but also on helping the team thrive.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how the restaurant promotes a positive dining experience. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.