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- Tasks: Welcome guests, assist with check-ins, and ensure safety during night shifts.
- Company: Join the friendly team at Delta Hotels by Marriott Peterborough.
- Benefits: Competitive pay, tips, staff discounts, free meals, and career development.
- Why this job: Be the welcoming face of the hotel and make a difference at night.
- Qualifications: Customer service experience preferred; strong communication skills required.
- Other info: Enjoy a supportive team environment with wellbeing support and discounts.
The predicted salary is between 22000 - 26000 £ per year.
We are seeking a reliable and guest-focused Nights Front Office Associate to join our dedicated overnight team at Delta Hotels by Marriott Peterborough on a full-time basis. You’ll be the welcoming face of the hotel during the quiet hours, ensuring safety, security, and exceptional service for our guests.
About Us
Our 163-bedroom hotel offers modern comfort with excellent facilities, including function rooms, a leisure club with swimming pool, and a stylish bar and restaurant. We take pride in delivering a warm, professional service around the clock.
What You’ll Do
- Welcome late-arriving guests and assist with check-in/check-out.
- Handle guest enquiries and provide information on hotel services.
- Conduct regular security and safety checks throughout the building.
- Assist with setting up function rooms for the next day’s events.
- Maintain cleanliness and order in public areas during the night.
What We’re Looking For
- Previous hotel or customer service experience (preferred but not essential).
- Strong communication and problem-solving skills.
- Ability to work independently during night shifts.
- Reliable, trustworthy, and professional attitude.
What We Offer
- Competitive pay and benefits.
- Tips and gratuities.
- Staff discounts on accommodation, dining, and leisure facilities.
- Full training and career development opportunities.
- Free meals on duty.
- Friendly, supportive team environment.
- Wellbeing support with a dedicated helpline available 24/7.
- Access savings and discounts from a wide range of retail and leisure outlets.
- Discounts on stays, dining, and partner services.
- Free parking.
- Life Assurance.
NIGHT FRONT OFFICE ASSOCIATE in Peterborough employer: Delta Hotels by Marriott Peterborough
Contact Detail:
Delta Hotels by Marriott Peterborough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NIGHT FRONT OFFICE ASSOCIATE in Peterborough
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for the Night Front Office Associate position at Delta Hotels by Marriott Peterborough. It shows initiative!
✨Tip Number 3
Prepare for the interview! Research common questions for front office roles and practice your answers. Highlight your customer service skills and any relevant experience to impress the hiring team.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your enthusiasm can set you apart from other candidates. It shows you're genuinely interested in the role.
We think you need these skills to ace NIGHT FRONT OFFICE ASSOCIATE in Peterborough
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight any relevant experience or skills that align with what we’re looking for, especially in customer service and communication.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great fit for the Night Front Office Associate position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Delta Hotels by Marriott Peterborough
✨Know the Hotel Inside Out
Before your interview, take some time to research Delta Hotels by Marriott Peterborough. Familiarise yourself with their services, facilities, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Night Front Office Associate, you'll be the face of the hotel during quiet hours. Prepare examples from your past experiences where you've provided exceptional customer service or resolved issues effectively. This will demonstrate your ability to handle guest enquiries and maintain a professional attitude.
✨Highlight Your Problem-Solving Abilities
During the interview, be ready to discuss how you approach challenges. Think of specific situations where you've had to think on your feet or resolve a problem independently. This is crucial for a role that requires working alone during night shifts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical night shift looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.