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For Companies At a Glance
- Tasks: Deliver exceptional hospitality and create memorable dining experiences for guests.
- Company: Join a leading hotel brand that values respect and kindness.
- Benefits: Free meals, uniform provided, discounts on stays, and career development opportunities.
- Why this job: Be part of a dynamic team and grow your career in the hospitality industry.
- Qualifications: Customer service experience preferred; no specific certifications required.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
The predicted salary is between 12 - 15 £ per hour.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co‑workers are committed to a culture of respect and kindness.
What is in it for you:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities:
- Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
- Take and serve orders accurately, adhering to quality and presentation standards.
- Provide detailed information about menu items, including ingredients and preparation methods.
- Maintain cleanliness and organisation in the dining area and service stations.
- Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
- Handle guest inquiries and complaints professionally, resolving issues promptly.
- Promote restaurant services and specials to enhance guest experience and drive sales.
- Follow safety and hygiene protocols to ensure a safe working environment.
- Assist with inventory management and restocking supplies as needed.
- Support team members and collaborate to achieve common goals.
Safety And Company Policies
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications
- Related Work Experience: At least 1 year of related work experience in a customer service role.
- Supervisory Experience: None required.
- License or Certification: None required.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
Food and Beverage Associate (24 hours) in Gateshead employer: Delta Hotels by Marriott Newcastle Gateshead
Contact Detail:
Delta Hotels by Marriott Newcastle Gateshead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Associate (24 hours) in Gateshead
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Food and Beverage Associate role.
✨Tip Number 2
Show up in style! When you go for interviews, dress the part and bring your best self. A professional appearance and a warm smile can make a lasting impression on your potential employers.
✨Tip Number 3
Be ready to chat! Prepare for common interview questions related to customer service and hospitality. Think about your past experiences and how they relate to the role, so you can showcase your skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities with us at Marriott, making it easier to kickstart your career in hospitality.
We think you need these skills to ace Food and Beverage Associate (24 hours) in Gateshead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating memorable experiences for guests, so share any relevant stories or experiences that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Food and Beverage Associate role. Highlight any customer service experience you have, especially in food and beverage settings. We love seeing how your skills align with what we’re looking for!
Be Professional Yet Friendly: In your written application, strike a balance between professionalism and friendliness. Use clear language and maintain a warm tone, as this reflects the kind of demeanour we expect from our associates when interacting with guests.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our amazing team culture there.
How to prepare for a job interview at Delta Hotels by Marriott Newcastle Gateshead
✨Know the Menu Inside Out
Familiarise yourself with the menu items, including ingredients and preparation methods. This will not only impress your interviewers but also show your genuine interest in providing exceptional service.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Highlight how you handled guest inquiries or complaints, as this is crucial for a Food and Beverage Associate role.
✨Dress to Impress
Even though a uniform will be provided, make sure to dress professionally for the interview. A clean and polished appearance reflects your respect for the role and the company’s standards.
✨Ask Thoughtful Questions
Prepare some questions about the team culture, training opportunities, and career development. This shows that you’re not just interested in the job, but also in growing within the company.