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- Tasks: Welcome guests and ensure a fantastic dining experience while serving delicious food and drinks.
- Company: Join Marriott, a leading hotel brand known for its exceptional hospitality.
- Benefits: Earn £12.21 p/h, enjoy free meals, discounts, and career development opportunities.
- Why this job: Be part of a dynamic team that values respect, kindness, and personal growth.
- Qualifications: Customer service experience is a plus, but passion and enthusiasm are key!
- Other info: Great opportunities for career advancement within Marriott's global network.
The predicted salary is between 10 - 15 £ per hour.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
In addition to receiving £12.21 p/h and investment in your personal development, you will have access to an array of perks and discounts including:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Here’s what your journey with us entails:
- Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
- Take and serve orders accurately, adhering to quality and presentation standards.
- Provide detailed information about menu items, including ingredients and preparation methods.
- Maintain cleanliness and organisation in the dining area and service stations.
- Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
- Handle guest inquiries and complaints professionally, resolving issues promptly.
- Promote restaurant services and specials to enhance guest experience and drive sales.
- Follow safety and hygiene protocols to ensure a safe working environment.
- Assist with inventory management and restocking supplies as needed.
- Support team members and collaborate to achieve common goals.
Follow all company and safety and security policies and procedures. Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager. Complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information. Communicate with others using clear and professional language. Develop and maintain positive working relationships with others. Support the team to reach common goals. Listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.
Preferred Qualifications:
- Related Work Experience: At least 1 year of related work experience in a customer service role.
- Supervisory Experience: None required.
- License or Certification: None required.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
Food & Beverage Associate in Liverpool employer: Delta Hotels by Marriott Liverpool City Centre
Contact Detail:
Delta Hotels by Marriott Liverpool City Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Associate in Liverpool
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're eyeing a specific hotel or restaurant, pop in and ask to speak with a manager. A friendly face can make a lasting impression and show your enthusiasm.
✨Tip Number 3
Prepare for interviews by practising common questions related to food and beverage service. Think about how you would handle guest complaints or promote specials – it’ll help you shine when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right at your fingertips.
We think you need these skills to ace Food & Beverage Associate in Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating memorable experiences for guests, so share any relevant stories or experiences that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Food & Beverage Associate role. Highlight any customer service experience and skills that align with the responsibilities mentioned in the job description. We love seeing how your background fits with our team!
Be Professional Yet Friendly: Your written application should reflect the warm and friendly demeanour we value at StudySmarter. Use clear and professional language, but don’t be afraid to let your personality shine through. We’re looking for someone who can connect with guests effortlessly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our dynamic team!
How to prepare for a job interview at Delta Hotels by Marriott Liverpool City Centre
✨Know the Menu Inside Out
Familiarise yourself with the menu items, including ingredients and preparation methods. This will not only impress your interviewers but also show your genuine interest in the role and commitment to providing exceptional service.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Highlight how you handled difficult situations or went above and beyond for guests, as this aligns perfectly with the hotel's focus on creating memorable experiences.
✨Dress to Impress
Even though a uniform will be provided, make sure to dress smartly for the interview. A professional appearance shows that you take the opportunity seriously and understand the importance of maintaining a polished image in the hospitality industry.
✨Ask Thoughtful Questions
Prepare a few questions about the team culture, training opportunities, or the hotel’s approach to guest satisfaction. This demonstrates your enthusiasm for the role and helps you gauge if the company is the right fit for you.
