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- Tasks: Welcome guests, take orders, and ensure a fantastic dining experience.
- Company: Join Marriott, a leading hotel brand known for exceptional hospitality.
- Benefits: Enjoy free meals, discounts on stays, and career development opportunities.
- Why this job: Be part of a supportive team that values respect, kindness, and personal growth.
- Qualifications: 1 year of customer service experience preferred, but not required.
- Other info: Uniform provided and access to training programs for skill enhancement.
The predicted salary is between 20000 - 30000 £ per year.
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Are
you passionate about delivering exceptional hospitality and eager to join a
dynamic team at one of the world\’s leading hotel brands? We are currently
recruiting for a dedicated individual to join our team. We believe in creating
memorable experiences for our guests and we want our associates to be at their best:
to care for their holistic wellbeing, to feel a sense of belonging, to know
their co-workers are committed to a culture of respect and kindness.
What
is in it for you: In addition to
receiving a competitive salary and investment in your personal development, you
will have access to an array of perks and discounts including:
- Free Meals on
Duty:Enjoy complimentary meals while
at work. - Uniform Provided:A professional uniform is supplied for all
employees. - Explore Discounts: A Marriott Discount Card that offers
benefits on hotel stays and F&B across 140 countries. - Pension Scheme:Participation in The People’s Pension.
- Employee Assistance
Programme:Free and confidential
support for various challenges, including financial advice, stress, and health
issues. - Career
Development:Opportunities for
career growth and internal transfers within Marriott\’s global network. - Training and
Development:Access to training
programs to enhance your skills and advance your career.
Responsibilities: Here\’s what your journey with us entails:
- Welcome and assist guestswith a warm and friendly demeanour, ensuring
a positive dining experience. - Take and serve ordersaccurately, adhering to quality and
presentation standards. - Provide detailed informationabout menu items, including ingredients and
preparation methods. - Maintain cleanliness and organisationin the dining area and service
stations. - Coordinate with kitchen staffto ensure timely and accurate delivery of
food and beverages. - Handle guest inquiries and complaintsprofessionally, resolving issues
promptly. - Promote restaurant services and specialsto enhance guest
experience and drive sales. - Follow safety and hygiene protocolsto ensure a safe working environment.
- Assist with inventory managementand restocking supplies as needed.
- Support team membersand collaborate to achieve common goals.
Safety and
Company Policies:
- Follow all company and
safety and security policies and procedures. - Report maintenance needs,
accidents, injuries, and unsafe work conditions to the manager. - Complete safety training
and certifications. - Ensure uniform and
personal appearance are clean and professional. - Maintain confidentiality
of proprietary information. - Communicate with others
using clear and professional language. - Develop and maintain
positive working relationships with others. - Support the team to reach
common goals. - Listen and respond
appropriately to the concerns of other employees. - Ensure adherence to
quality expectations and standards.
Note: This above description is not intended to establish a
total definition of the job, but an outline of the duties.
Preferred
Qualifications:
- Related Work Experience:
At least 1 year of related work experience in a customer service role. - Supervisory Experience:
None required. - License or Certification: None required.
Join us and be
part of a team that values excellence, sustainability, and career growth. Apply
today to start your journey with Marriott!
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Food & Beverage Associate employer: Delta Hotels by Marriott Edinburgh
Contact Detail:
Delta Hotels by Marriott Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Associate
✨Tip Number 1
Familiarise yourself with the Marriott brand and its values. Understanding their commitment to exceptional hospitality will help you align your responses during interviews and demonstrate your passion for delivering memorable guest experiences.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's volunteering or working in a similar role, showcasing your ability to handle guest inquiries and complaints effectively will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Marriott. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you're a great fit for the team.
✨Tip Number 4
Prepare to discuss your experience with teamwork and collaboration. Since the role involves supporting team members and achieving common goals, having specific examples ready will demonstrate your ability to work well in a dynamic environment.
We think you need these skills to ace Food & Beverage Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any specific skills related to the food and beverage industry. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to providing exceptional guest experiences. Mention any previous roles where you successfully handled customer inquiries or complaints.
Showcase Your Soft Skills: In your application, emphasise your interpersonal skills, teamwork, and ability to maintain a positive attitude under pressure. These are crucial for a Food & Beverage Associate role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Delta Hotels by Marriott Edinburgh
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for delivering exceptional service. Share specific examples from your past experiences where you went above and beyond to create memorable moments for guests.
✨Know the Menu Inside Out
Familiarise yourself with the menu items, including ingredients and preparation methods. This will not only impress the interviewers but also demonstrate your commitment to providing detailed information to guests.
✨Demonstrate Team Spirit
Highlight your ability to work collaboratively with others. Share instances where you supported team members or contributed to achieving common goals, as teamwork is crucial in a dynamic environment like hospitality.
✨Emphasise Safety and Hygiene Awareness
Discuss your understanding of safety and hygiene protocols. Mention any relevant training or certifications you have completed, as this shows that you take workplace safety seriously and are prepared to maintain high standards.
