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- Tasks: Welcome guests with a smile, assist golfers, and ensure a smooth experience on the course.
- Company: Join a vibrant golf community dedicated to exceptional guest service.
- Benefits: Flexible hours, friendly team environment, and opportunities for growth.
- Why this job: Be part of an exciting atmosphere while making lasting connections with guests.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Perfect for those who love golf and enjoy working outdoors.
The predicted salary is between 20000 - 25000 £ per year.
Guest Relations
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Thank guests with genuine appreciation and provide a fond farewell.
- Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
- Actively listen and respond positively to guest questions, concerns, and requests to resolve issues, delight, and build trust.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Address guests' service needs in a professional, positive, and timely manner.
- Assist other employees to ensure proper coverage and prompt guest service.
Starter/Ranger
- Observe and monitor pace of play of golfers to ensure they maintain position on golf course.
- Notify manager/supervisor of any important issues as necessary.
- Maintain lines of communication with golf shop to ensure efficiency of course operations and guest satisfaction.
- Maintain flow of traffic on golf course by driving around the course on golf cart.
- Check golfer receipts and start play.
- Distribute score cards and pencils to golfers.
- Assist in starting special events and in leading groups to their respective holes.
- Remove debris from golf course grounds to maintain cleanliness of course.
- Answer golfer questions about course, such as game rules, course length, amenities, course conditions, chemicals used on course, and cart rules.
- Be knowledgeable and talk enthusiastically about the course history, signature holes and share personal hints and tips on how to play the course.
ATTENDANT-GOLF CASUAL in Ilkeston employer: Delta Hotels by Marriott Breadsall Priory
Contact Detail:
Delta Hotels by Marriott Breadsall Priory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ATTENDANT-GOLF CASUAL in Ilkeston
✨Tip Number 1
First things first, get to know the company culture! When you apply for the Attendant-Golf Casual position, make sure you understand what they value. This will help you connect with the interviewers and show them you're a great fit.
✨Tip Number 2
Practice your guest relations skills before the interview. Think about how you'd greet guests, handle their questions, and resolve any issues. Role-playing with a friend can help you feel more confident when it comes to engaging with guests.
✨Tip Number 3
Be ready to share your knowledge about golf! Brush up on the course history, signature holes, and any tips you have for playing. This shows your enthusiasm and helps you stand out as someone who genuinely loves the game.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace ATTENDANT-GOLF CASUAL in Ilkeston
Some tips for your application 🫡
Be Personal: When you're writing your application, make sure to personalise it. Use the job title and mention why you’re excited about the role. We love seeing genuine enthusiasm!
Show Off Your Skills: Highlight any relevant experience or skills that match the job description. If you've got a knack for guest relations or know your way around a golf course, let us know!
Keep It Friendly: Since this role is all about engaging with guests, your application should reflect that friendly vibe. Write in a warm, approachable tone to show us you’d fit right in.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Delta Hotels by Marriott Breadsall Priory
✨Know the Course Inside Out
Familiarise yourself with the golf course and its history. Be ready to share interesting facts or personal tips about the course during your interview. This shows your enthusiasm and knowledge, which can impress the interviewers.
✨Practice Your Guest Interaction Skills
Since the role involves a lot of guest interaction, practice greeting friends or family as if they were guests. Use their names, maintain eye contact, and engage them in conversation. This will help you feel more comfortable and natural during the actual interview.
✨Anticipate Questions About Guest Relations
Prepare for questions related to guest service scenarios. Think of examples where you've successfully resolved issues or delighted customers. This will demonstrate your ability to handle similar situations on the job.
✨Dress the Part
Make sure to dress appropriately for the interview. A smart-casual look is often best for a golf-related position. It shows that you respect the environment and are serious about the role while still being approachable.