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For Companies At a Glance
- Tasks: Welcome guests and ensure a fantastic dining experience while serving delicious food.
- Company: Join Marriott, a leading hotel brand known for its exceptional hospitality.
- Benefits: Enjoy free meals, discounts on stays, and a supportive work environment.
- Why this job: Be part of a dynamic team that values your growth and wellbeing.
- Qualifications: Customer service experience is a plus, but passion and positivity are key!
- Other info: Great opportunities for career development within a global network.
The predicted salary is between 11 - 14 £ per hour.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities:
- Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
- Take and serve orders accurately, adhering to quality and presentation standards.
- Provide detailed information about menu items, including ingredients and preparation methods.
- Maintain cleanliness and organisation in the dining area and service stations.
- Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
- Handle guest inquiries and complaints professionally, resolving issues promptly.
- Promote restaurant services and specials to enhance guest experience and drive sales.
- Follow safety and hygiene protocols to ensure a safe working environment.
- Assist with inventory management and restocking supplies as needed.
- Support team members and collaborate to achieve common goals.
Safety And Company Policies:
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Preferred Qualifications:
- Related Work Experience: At least 1 year of related work experience in a customer service role.
- Supervisory Experience: None required.
- License or Certification: None required.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
Casual F&B Associate employer: Delta Hotels by Marriott Breadsall Priory
Contact Detail:
Delta Hotels by Marriott Breadsall Priory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual F&B Associate
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're eyeing a specific hotel, pop in and ask to speak with a manager. A friendly face can make a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and hospitality. We want you to shine, so think about how you can demonstrate your passion for creating memorable experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Casual F&B Associate
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating memorable experiences for guests, so share any relevant stories or experiences that highlight your passion.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your customer service experience and any skills that align with the responsibilities listed. This shows us that you’ve done your homework and are genuinely interested in the role.
Be Professional Yet Friendly: While we love a casual vibe, remember to keep your language professional. Use clear and friendly language to reflect the warm and welcoming atmosphere we strive for at Marriott. It’s all about striking the right balance!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Delta Hotels by Marriott Breadsall Priory
✨Know the Brand
Before your interview, take some time to research the hotel brand. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Hospitality Skills
As a Casual F&B Associate, your ability to deliver exceptional service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your communication skills and how you handle difficult situations with grace and professionalism.
✨Dress the Part
Even though you’ll be provided with a uniform, it’s important to present yourself well during the interview. Opt for smart-casual attire that reflects the hospitality industry. This shows that you understand the importance of appearance in creating a positive first impression.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture, training opportunities, or what a typical day looks like. This demonstrates your enthusiasm for the role and helps you gauge if the environment aligns with your values and career goals.