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For Companies At a Glance
- Tasks: Welcome guests, manage bookings, and ensure a fantastic experience.
- Company: Join Marriott, a leading hotel brand known for exceptional hospitality.
- Benefits: Free meals, uniform provided, discounts on stays, and career development opportunities.
- Why this job: Be part of a dynamic team that values respect, kindness, and personal growth.
- Qualifications: High school diploma and customer service experience preferred.
- Other info: Enjoy a supportive environment with opportunities for advancement.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities:
- Greet and welcome guests with a friendly and professional demeanour.
- Answer phone calls and direct them to the appropriate departments.
- Assist guests with inquiries about club services, memberships, and facilities.
- Manage bookings and reservations for club activities and services.
- Maintain accurate records of guest interactions and transactions.
- Handle payments and process transactions for memberships, services, and equipment rentals.
- Ensure cleanliness and organization in the reception area.
- Coordinate with other departments to fulfil guest requests and ensure smooth operations.
- Monitor guest feedback and implement improvements to enhance their experience.
- Follow safety and hygiene protocols to maintain a safe environment.
Safety And Company Policies:
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Preferred Qualifications:
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience in a customer service role.
- Supervisory Experience: None required.
- License or Certification: None required.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
ATTENDANT-RECREATION employer: Delta Hotels by Marriott Breadsall Priory
Contact Detail:
Delta Hotels by Marriott Breadsall Priory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ATTENDANT-RECREATION
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Marriott's values and mission. This way, you can show how your passion for hospitality aligns with their commitment to creating memorable experiences.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you handle guest interactions, as these are key for the Attendant-Recreation role.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. A smart appearance not only shows respect but also reflects your understanding of the hospitality industry’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate your interest and remind them why you’d be a fantastic fit for their team.
We think you need these skills to ace ATTENDANT-RECREATION
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating memorable experiences for guests, so share any relevant stories or experiences that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the role of Recreation Attendant. Highlight any customer service experience and skills that align with the responsibilities mentioned in the job description. We love seeing candidates who take the time to connect their background to what we’re looking for!
Be Professional Yet Friendly: Your written application should reflect the friendly and professional demeanour we value at StudySmarter. Use clear language and maintain a positive tone throughout your application to show us you’re a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our dynamic team!
How to prepare for a job interview at Delta Hotels by Marriott Breadsall Priory
✨Know the Company
Before your interview, take some time to research the hotel brand and its values. Understanding their commitment to hospitality and guest experience will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional hospitality, be ready to share specific examples from your past experiences where you went above and beyond for a customer. This will demonstrate your dedication to creating memorable experiences.
✨Practice Professional Communication
During the interview, use clear and professional language. Practising common interview questions with a friend can help you articulate your thoughts better and show that you can communicate effectively with guests and team members.
✨Dress the Part
Even though a uniform will be provided, dressing professionally for the interview shows that you respect the company’s standards. It sets a positive tone and demonstrates your seriousness about the position.