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- Tasks: Lead the night team, ensuring guest safety and smooth check-ins/outs.
- Company: Join Delta Hotels by Marriott Birmingham, a family-oriented workplace.
- Benefits: Enjoy health perks, discounts, meals, and career growth opportunities.
- Why this job: Make a real impact on guests' experiences while developing your skills.
- Qualifications: Night owl with a warm personality and team-first attitude.
- Other info: Flexible hours and a fun, supportive environment await you!
The predicted salary is between 24000 - 36000 ÂŁ per year.
Are you seeking to grow your skills with endless career opportunities, work beside teammates that feel like family, experience working for an employer that puts your wellbeing at the heart of everything it does, enjoy monthly celebrations, treats and recognition, and make a difference in the local community? Then Delta Hotels by Marriott Birmingham is the place for you.
As a world‑class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options.
If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
The impact you’ll make
First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check‑out experience, you’ll make sure they leave us happy too.
What You’ll Do
- Lead and supervise the team on nights and take overall responsibility for the hotel overnight, ensuring the safety and security of guests and associates.
- Complete regular walk‑rounds to ensure the building is secure and action any issues that arise.
- Ensure that the end‑of‑day reports to close the day’s business results are completed.
- Process guest check‑ins, assigning rooms and activating room keys.
- Answer, respond to and process all guest calls, messages, questions or concerns.
- Process check‑outs and resolve any disputed charges.
What We’re Looking For
- A night owl, ideally a person used to working nights.
- A warm, people‑oriented demeanour.
- A team‑first attitude.
- Previous experience in a similar role or as a night team member looking for the next step.
- Flexibility, problem‑solving skills and multi‑tasking ability – the team is smaller on nights which results in quick thinking, decision making and working together.
Perks you deserve
- Health & Wellbeing – complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important.
- Meals – Tasty and varied meals in our Associate Dining Facility.
- Uniform & dry‑cleaning service.
- Discounts – enrolment in Perks at Work – access to unlimited deals from retailers to restaurants, cinemas and more.
- Travel – discounted hotel accommodation worldwide for you and your friends & family, 20% F&B discount, 30% retail discount & 20% spa discount in Marriott Hotels worldwide.
- Holidays – 20 days holiday plus 8 bank holidays, increasing with service.
- Pay – Annual performance‑related pay review.
- Health – cycle‑to‑work scheme.
- Pension & life assurance.
- Flexibility – do you need flexibility in your life? Talk to us as we know work‑life balance is important.
- Take‑Care – access to our Take‑Care emotional wellbeing resources & associate assistance service.
- Develop and grow – comprehensive training and development programs.
- Career – career progression opportunities are endless as the #1 leader in hospitality worldwide.
- Celebrate – awards and recognition celebrations.
- Events – monthly calendar of associate‑focused & fun events.
With this role you will be working 40 hours per week over 5 days, including weekends, with overnight shifts from 10:45 pm – 07:15 am. Do you need flexibility in your life? We are happy to discuss this with you!
If this sounds like the perfect role for you, apply online or email.
Night Supervisor in Birmingham employer: Delta Hotels by Marriott Birmingham
Contact Detail:
Delta Hotels by Marriott Birmingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Supervisor in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Supervisor role.
✨Tip Number 2
Prepare for the interview by researching Delta Hotels and Marriott International. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their global family.
✨Tip Number 3
Show off your people skills! During the interview, share examples of how you've successfully handled guest interactions or resolved issues in previous roles. Remember, they want someone with a warm, people-oriented demeanour.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Delta Hotels by Marriott Birmingham.
We think you need these skills to ace Night Supervisor in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and how you connect with others.
Tailor Your Application: Make sure to tailor your application to the Night Supervisor role. Highlight any relevant experience and skills that match what we’re looking for, like your ability to lead a team and handle guest inquiries.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your experience and skills effectively.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll find all the details you need right there. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Delta Hotels by Marriott Birmingham
✨Know the Company
Before your interview, take some time to research Delta Hotels by Marriott Birmingham. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Night Supervisor, you'll be interacting with guests and your team regularly. Prepare examples from your past experiences that highlight your communication skills and ability to work well with others. Think about times when you resolved conflicts or made someone's stay more enjoyable.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and decision-making, especially during night shifts. Be ready to discuss scenarios where you've had to think on your feet or handle unexpected situations. This will illustrate your capability to manage challenges effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics during night shifts, opportunities for career progression, or how they celebrate employee achievements. This shows you're engaged and serious about the role.
