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- Tasks: Join us as a Field Service Engineer, providing top-notch support and training for our Data Centre products.
- Company: Delta Group is a leader in innovative energy solutions, dedicated to a sustainable future since 1995.
- Benefits: Enjoy opportunities for growth, a collaborative culture, and the chance to work with cutting-edge technology.
- Why this job: Be part of a mission-driven team that values innovation and makes a real impact on energy efficiency.
- Qualifications: You need at least 3 years of experience as an electrical engineer and a passion for technology.
- Other info: This role involves building a network of service partners across EMEA, perfect for those who love collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Delta Group established our EMEA operation in 1995 with region headquarters in Hoofddorp near Amsterdam to pursue Delta's corporate mission: "To provide innovative, clean and efficient energy solutions for a better tomorrow." For nearly 20 years, Delta EMEA continues to dedicate in R&D to support the most important businesses with advanced energy-saving technology and solutions.
For our Data Center Segment (DCS) we are searching for an enthusiastic service engineer engaged in building top service knowledge about DCS products, who should be able to share this knowledge with other Delta field service engineers and service partners in the EMEA region and utilize it in technical support of customers, sales, product management and participate in further improvement of products and services.
Responsibilities:
- Customer training and technical support including on-site diagnostics/troubleshooting for critical cases.
- On-site diagnostics and service.
- Responsible for overall service-related technical documentation used in EMEA, definition of scope of service jobs for each product (installation/commissioning/annual maintenance), spare parts list with substitution matrix.
- Building and managing a network of service partners within EMEA.
- Commercial mindset. Able and experienced in transforming customers’ pain points into business opportunities.
Qualifications:
- At least 3 years of related experience as an electrical engineer.
- Understanding of power & infrastructure solutions.
- Able to discuss and communicate technical details both at a high level and in simple terms.
- Open to innovation and new technologies.
- Good communication and interpersonal skills.
- Independent, highly achievement driven, and a team player.
Contact Detail:
Delta Energy Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer UPS
✨Tip Number 1
Familiarise yourself with Delta Group's products and services, especially in the Data Center Segment. Understanding their innovative energy solutions will not only help you during interviews but also demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of Delta Group on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss your experience with on-site diagnostics and troubleshooting. Be ready to share specific examples of how you've resolved technical issues in the past, as this will showcase your problem-solving skills and technical expertise.
✨Tip Number 4
Highlight your ability to communicate complex technical details in simple terms. This is crucial for a Field Service Engineer role, so think of ways to demonstrate this skill through past experiences or scenarios during your discussions.
We think you need these skills to ace Field Service Engineer UPS
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Field Service Engineer position. Tailor your application to highlight relevant experience in electrical engineering and customer support.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience related to power and infrastructure solutions. Provide specific examples of how you've successfully diagnosed and resolved technical issues in previous roles.
Showcase Communication Skills: Since the role requires good communication and interpersonal skills, include examples that demonstrate your ability to explain complex technical details clearly and effectively, both in writing and verbally.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your enthusiasm for Delta Group's mission and your commitment to providing innovative energy solutions. Mention how your skills align with their goals and how you can contribute to their success.
How to prepare for a job interview at Delta Energy Systems
✨Showcase Your Technical Knowledge
As a Field Service Engineer, you'll need to demonstrate your understanding of power and infrastructure solutions. Be prepared to discuss specific technologies you've worked with and how they relate to Delta's products.
✨Emphasise Customer-Centric Solutions
Highlight your ability to transform customer pain points into business opportunities. Share examples from your past experiences where you successfully identified issues and provided effective solutions.
✨Demonstrate Communication Skills
Since the role requires explaining technical details in simple terms, practice articulating complex concepts clearly. You might be asked to explain a technical problem or solution during the interview, so be ready to showcase this skill.
✨Prepare for Scenario-Based Questions
Expect questions that assess your troubleshooting skills and decision-making process. Think of scenarios where you had to diagnose a problem on-site and how you approached it, as this will reflect your hands-on experience.
