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- Tasks: Drive B2B e-commerce success through innovative product management and collaboration.
- Company: Join Delta Controls, a leader in building automation with a global impact.
- Benefits: Enjoy flexible hours, competitive pay, generous vacation, and personal development support.
- Why this job: Make a real difference in e-commerce while working with cutting-edge technology.
- Qualifications: Experience in B2B e-commerce product management and strong analytical skills required.
- Other info: Dynamic workplace culture with opportunities for growth and regular fun events.
The predicted salary is between 40000 - 60000 £ per year.
About Delta Intelligent Building Technologies (Canada) Inc. (formerly known as Delta Controls). Delta Intelligent Building Technologies (Canada) Inc. (a subsidiary of Delta Electronics) is a leading building controls manufacturer with over 300 partners in more than 80 countries. For over three decades, we have provided innovative building automation solutions for commercial, healthcare, education, and leisure facilities.
Job summary: This role is responsible for defining, prioritizing, and driving the success of business-to-business (B2B) web and mobile e-commerce development experiences that meet customer needs and deliver measurable business outcomes (conversion, AOV, retention, and lifetime value). You will own one or more e-commerce properties (e.g., brand sites, multi-brand storefronts, B2B portals) and work closely with design, engineering, marketing, merchandising, and operations to deliver and maintain scalable, high-performing online experiences.
You will identify product opportunities through customer research, analytics, market and competitive analysis, stakeholder input, and emerging e-commerce best practices. You will translate these insights into clear product vision, scope, roadmap, and detailed requirements, and you will guide from discovery to launch and iteration.
This role requires a strong balance of business and technical understanding, with a focus on customer journeys, conversion optimization, site performance, and commercial impact. You ensure alignment with executive leadership and partner teams so that initiatives are prioritized, delivered, and measured effectively.
The Product Manager is primarily strategic and market oriented. You are accountable for:
- Product vision and strategy for the e-commerce experience
- Roadmap definition and prioritization
- Requirements and user stories for new features and optimizations
- Commercial and go-to market alignment for launches
You do not own detailed engineering design, firsthand coding, day-to-day site operations, or first-line customer support. Instead, you collaborate with external or internal project managers, engineering, UX, data/analytics, marketing, and operations teams to ensure successful execution of the product strategy.
Duties and Responsibilities: In this role, you will:
- Identify and Prioritize Opportunities: Partner with stakeholders (marketing, merchandising, operations, customer support, finance) to uncover high value opportunities and pain points across the ecommerce funnel (acquisition, browsing, checkout, post purchase). Use data (web analytics, A/B tests, heatmaps, VOC) to quantify impact and inform prioritization.
- Own the E-Commerce Product Roadmap: Develop and maintain a clear, outcome driven roadmap for the ecommerce websites and related experiences. Balance strategic initiatives (platform upgrades, new capabilities) with incremental optimizations (UX, speed, merchandising tools).
- Conduct Market and Competitive Research: Monitor ecommerce trends, competitor sites, and best in class experiences across industries. Use insights to propose differentiated features in areas such as product discovery, personalization, checkout, subscriptions, and loyalty.
- Define and Communicate Product Vision and Requirements: Clearly articulate product vision, success metrics, and target customer segments. Write concise product requirements and user stories that reflect B2B customer journeys, business rules, and technical constraints. Ensure requirements are well understood by engineering, design, QA, and business stakeholders.
- Drive Cross Functional Alignment: Lead cross functional discussions to align on scope, priorities, tradeoffs, and timelines. Facilitate decisions that balance customer experience, technical feasibility, and commercial impact.
- Partner with Engineering, UX, and Data Teams: Collaborate with UX and product design to validate concepts through prototypes, user testing, and experimentation. Work with engineering to refine solutions, understand technical implications, and remove delivery blockers. Partner with analytics to define KPIs, and post-launch measurement plans.
- Enable Successful Launches and Adoption: Coordinate with marketing, merchandising, and operations on launch planning, content readiness, and change management. Ensure documentation, training, and support materials are in place for internal teams (e.g., site admins, customer service, sales). Contribute to go-to market narratives that clearly explain the value of new features to customers and internal stakeholders.
- Support Iteration and Continuous Improvement: Monitor post release performance and feedback to identify enhancements and follow on tests. Lead controlled rollouts (canary releases) of new ecommerce functionality, validating performance and customer experience under real-world conditions while legacy systems remain active.
- Perform Related Duties as Assigned: Take on additional responsibilities as business needs evolve.
Required Skills and Abilities:
- Demonstrated experience in B2B ecommerce product management or a closely related digital product role.
- Strong understanding of ecommerce fundamentals, including product discovery, search and navigation, product detail pages, carts, checkout, promotions, and post purchase flows.
- Familiarity with web and mobile UX best practices, responsive design, and performance considerations for transactional sites.
- Functional knowledge of order management systems.
- Ability to work effectively with engineering and technical teams, with enough technical fluency to discuss APIs, integrations (e.g., payment providers, OMS, ERP, CRM), and platform constraints.
- Strong analytical skills, including comfort working with web analytics tools and A/B testing platforms to drive data informed decisions.
- Excellent communication skills, with the ability to clearly articulate product vision, requirements, tradeoffs, and value to both technical and non-technical audiences.
- Proven strategic thinking and prioritization skills, including the ability to connect product decisions to business outcomes (revenue, margin, customer metrics).
- Excellent writing skills, including clear, structured documentation for requirements, release notes, and stakeholder updates.
Work Location: In Office 3 days a week
City: Surrey
Type: full-time, Permanent
Salary: 55,000 - 85,000 CAD. This range reflects the minimum and maximum target payable for the base salary of new hires across all Canadian locations. Actual compensation may vary outside this range and is dependent on various factors.
Why work for us? We provide fantastic opportunities to individuals passionate about business and technology. Delta Electronics products are the most energy efficient power products in the industry and our company is perfect for those who want to create, design and build sustainable solutions using massively scalable, big-data architecture, with a strong focus on building automation.
Here are some of the Delta perks you’ll receive from day 1!
- Employee & safety centric culture with the possibility of remote work
- Flexible hours and scheduling available
- Competitive total compensation along with generous vacation allowances
- Three weeks of vacation
- In-house & external training provided along with education support and opportunities for growth
- Company funded annual personal development budget
- Financial benefits & planning such as group RRSP & company match
- Employer paid premiums for extended healthcare and family-focused benefits (health, vision and dental)
- Travel insurance coverage and access to the Employee Assistance Program (EAP)
- Wellness - onsite fitness center & company reimbursement for personal gym memberships
- Internal Recognition & Service Awards
- Transit accessible with free onsite parking
- Regular company events such as "Food Truck Fridays", Lunch & Learn and other planned activities
Product Manager/eCommerce employer: Delta Controls Inc.
Contact Detail:
Delta Controls Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager/eCommerce
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Delta Controls and understanding their products and values. Tailor your responses to show how your experience aligns with their mission and the specific role of Product Manager in eCommerce.
✨Tip Number 3
Practice your pitch! Be ready to explain your past experiences and how they relate to the responsibilities of the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Delta Controls.
We think you need these skills to ace Product Manager/eCommerce
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Manager role. Highlight your experience in B2B e-commerce and how it aligns with our needs at Delta Controls. We want to see how you can drive success in our online experiences!
Showcase Your Analytical Skills: We love data-driven decision-making! Include examples of how you've used analytics to inform product strategies or improve customer journeys. This will show us that you understand the importance of metrics in e-commerce.
Communicate Clearly: Your written application should reflect your excellent communication skills. Be concise and clear when articulating your product vision and requirements. Remember, we need to see that you can convey complex ideas simply!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Delta Controls!
How to prepare for a job interview at Delta Controls Inc.
✨Know Your Product Inside Out
Before the interview, dive deep into Delta Controls' e-commerce products and services. Understand their unique selling points and how they fit into the market. This will help you articulate your vision for the product management role and demonstrate your genuine interest in the company.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data to drive decisions in past roles. Bring examples of how you've analysed web analytics or conducted A/B tests to improve e-commerce performance. This will highlight your ability to connect product decisions to measurable business outcomes.
✨Prepare for Cross-Functional Collaboration
Since this role involves working with various teams, think of examples where you've successfully collaborated with engineering, UX, and marketing. Be ready to discuss how you facilitated discussions and aligned priorities across different departments to achieve a common goal.
✨Articulate Your Vision Clearly
Practice explaining your product vision and strategy succinctly. Use clear, structured language to convey your ideas about customer journeys and conversion optimisation. This will show that you can communicate effectively with both technical and non-technical stakeholders.
