Senior Analyst - Quality Control in London

The successful candidate will play a key role within the Global Banking & Markets Onboarding (GBMO) team, supporting the delivery of business objectives across the UK and Ireland. The role is responsible for ensuring that onboarding and client refresh activities are completed in line with regulatory requirements, internal policies, and operational standards.

As part of the Quality Control function, the individual will conduct detailed reviews of new client onboarding and periodic refresh processes to ensure compliance with all applicable regulatory and internal requirements. This includes oversight of Know Your Customer (KYC), Anti-Money Laundering (AML), Anti-Terrorist Financing (ATF), Sanctions screening, and other relevant regulatory frameworks.

The role also supports adherence to key regulatory obligations where applicable, including EMIR, Dodd-Frank, Canadian Derivatives regulations, FATCA, Common Reporting Standard (CRS), and FCA Client Categorisation requirements. The successful candidate will contribute to maintaining a robust control environment, driving quality standards, and mitigating regulatory and operational risks across the client lifecycle.

This is a great opportunity to join our fast-growing business within our CLM department working with some of the world’s leading financial institutions. The preferred candidate will demonstrate an entrepreneurial spirit with a ‘hands on’ pragmatic and flexible approach as we develop this fast-growing business area.

Responsibilities:

• Quality Check KYC CDD, EDD, SEDD activities for GBM Europe customers including but not limited to new onboarding, trigger events, Periodic Review and remediation initiatives, to ensure that KYC activities are executed in compliance with all governing regulations, internal policies and procedures.
• Conduct thorough analysis to support a reasonable and accurate assessment consistent with the Customer Risk Rating (‘CRR’) methodology.
• Conduct client review based on the Customer’s assigned risk using existing and/or publicly available information.
• Prepare and conduct client outreach in an efficient and compliant manner and adopt a client-centric approach; ensuring transparency of the process and status of the customer file are provided to the relevant stakeholders (such as the business/Relationship managers).
• Identify and escalate any issues or risks that require further supervision or assistance from team leads and senior management in a timely manner.
• Ensure the accuracy of data entry and documentation into the Fenergo book of record which has been collected as part of the KYC activities.
• Ensure all operational trackers required are updated to ensure accuracy of metrics.
• Ensure QC, KYC or related remediation activities conducted with timeliness, completeness and high quality. Ensure the quality of KYC work is not compromised while driving timely delivery.
• Conduct file repair as a result of both Quality Control and Quality Assurance process.
• Pro-actively deepen knowledge of the governing regulations, policies and procedures, as well as to effectively apply them to the day to day KYC due diligence process. Share learnings and best practices with the team and support new team members with relevant training as assigned.
• Pursue process enhancement by identifying opportunities and collaborate with GBM Onboarding management and the QC team to enhance effectiveness and efficiency of the KYC process, ensure sound customer interactions, solid data quality, and sound AML controls.
• Actively pursue effective and efficient operations of his/her respective activities, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

What We’re Looking For:

• Some financial services experience in AML KYC or other AML/ATF and compliance related functions.
• Minimum Bachelor’s degree in business, related field, finance, audit or equivalent experience; CAMS certification desirable.
• Sound knowledge of current and anticipated regulatory frameworks impacting client onboarding knowledge of European KYC/AML. CANDER, Dodd Frank, EMIR and FATCA knowledge will be an asset.

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This role is offered on a 12-month fixed-term contract, with the opportunity to transition into a permanent full-time position. The role is based in London. As the selection and interview process is ongoing, please submit your application in English as soon as possible; if your profile is selected, a member of our team will contact you within 4 weeks. For this role a valid working permit for the UK is mandatory.

Expectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the clients' offices or our own offices depending on the client) aligns to what our clients' policies and expectations are and these vary. Most of our clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita requires. However, some of our clients have now moved up to 4 days and even 5 days in the office and we require candidates to be flexible to meet our client demands.

Who We Are: Delta Capita Group is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology-based mutualised services for financial institutions for non-differentiating services. Our 3 offerings are: Managed Services, Consulting & Solutions, Technology.