At a Glance
- Tasks: Lead a team of KYC analysts, ensuring high-quality client onboarding and compliance.
- Company: Join Delta Capita, a global leader in managed services and financial technology.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on continuous improvement and team culture.
- Why this job: Make a real impact in financial services while developing your leadership skills.
- Qualifications: Experience in KYC/AML processes and strong communication skills required.
The predicted salary is between 45000 - 55000 £ per year.
We are looking for a Quality Control (QC)/Subject Matter Expert (SME) Team Lead to join our Client Lifecycle Management (CLM) Managed Service Business. You will be responsible for the management of a small to medium sized group of KYC analysts, signing off KYC files to meet client specific SLAs, and operational execution and efficiency. This role requires an individual to be a KYC SME across a range of jurisdictions and entity types, to have experience of delivering high quality work within project deadlines, and the proven ability to apply a consistent approach to KYC processes whilst adhering to regulatory requirements and client procedures.
This role requires an experienced KYC / AML team lead, with demonstrable leadership, operational and KYC experience. Strong communication skills and a passion for client service excellence are also required as the role is client facing. The preferred candidate will demonstrate an entrepreneurial spirit with a ‘hands on’ pragmatic and flexible approach as we develop this fast growing part of our business.
Key Responsibilities:
- Performing sign off/QC for KYC files and responsible for ensuring KYC records, screening, client outreach and any other client requirements are completed in line with client expectations and contractual service level agreements (SLAs).
- Ensuring the quality of the team’s KYC files and any other output is of a high standard and delivering training and guidance where needed to ensure this.
- Acting as first point of contact for escalations and issues from the team and providing solutions/guidance.
- Acting in an SME capacity for the team.
- Proactively engaging with key stakeholders to deliver project work within agreed SLAs.
- Capacity management, including prioritisation.
- Assisting in defining procedures, processes, standards and best practices to ensure efficiency/continuous improvement.
- Working with the team to identify any material trends for ongoing quality and cycle time improvement.
- Promoting and developing a strong culture within the team and embedding the Delta Capita values.
Essential Skills/Experience:
- Demonstrable QC/QA experience delivering high quality work.
- KYC SME level knowledge across low to high risk jurisdictions and both complex and non-complex structures.
- Proven experience of PEPs, Sanctions and Negative Media screening.
- Proven experience in performing financial crime risk assessments of clients.
- Ability to multitask and prioritise competing demands.
- Attention to detail.
- Strong knowledge and experience of best practices in building and maintaining KYC processes.
- Understanding of key controls, compliance/AML, investigation functions in the banking industry.
- Excellent understanding of the end to end KYC and client on-boarding processes.
- Excellent communicator, able to effectively and professionally communicate with stakeholders and clients.
- Experience in a client-facing role.
This is a contract role-based in London. As the selection and interview process is ongoing, please submit your application in English as soon as possible. If your profile is selected, a member of our team will contact you within 4 weeks. For this role, a valid working permit for Singapore is mandatory.
Quality Control Analyst in London employer: Delta Capita
Delta Capita is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets financial expertise. With a strong commitment to employee growth, we provide mentorship opportunities and foster a collaborative culture that encourages creativity and problem-solving. Our focus on diversity and inclusion ensures that every team member feels valued, while our hybrid working model offers flexibility to balance professional and personal commitments.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Control Analyst in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Delta Capita. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Quality Control Analyst in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Delta Capita.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Delta Capita's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Delta Capita
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Delta Capita.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Delta Capita will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Delta Capita employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
