At a Glance
- Tasks: Join our team to streamline operations and support global financial institutions.
- Company: Delta Capita, a leader in financial services and technology innovation.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on collaboration and equal opportunity.
- Why this job: Be at the heart of business operations and drive impactful change with AI.
- Qualifications: Experience in business management or operations, strong analytical skills, and Excel proficiency.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a Junior Business Operations Manager to join our Client Lifecycle Management (CLM) team in London. This is a great opportunity and an exciting time to join our expanding business within our CLM department, working with some of the world’s leading financial institutions. We are looking to automate processes leveraging AI, and the preferred candidate will demonstrate an entrepreneurial spirit with a hands-on, pragmatic, and flexible approach as we develop this growing business area. Working in the central CLM function, you will be at the heart of the business, and this role offers excellent growth opportunities.
Key Responsibilities
- Business Management
- Lead and assist in weekly/monthly global calls and provide updates, ensuring data accuracy in Salesforce and Kantata in relation to resourcing, pipeline management, revenue, and cost.
- Support the CLM business in managing prospective opportunities through to operational engagements.
- Actively follow up with management and the sales team on renewals, new opportunities, and backfills.
- Data & Reporting
- Maintain and update the Salesforce and Kantata platform to ensure data accuracy and integrity.
- Design and implement reporting tools and dashboards to provide actionable insights on resource allocation, project progress, and operational efficiency.
- Provide weekly recruitment, resourcing, and business management reports to management.
- Analyse data trends to identify areas for process optimisation and provide recommendations to senior management.
- Forecasting & Finance Management
- Assist in developing resource and revenue forecasting models to support strategic planning and financial oversight.
- Work closely with finance teams to align forecasting with broader business goals.
- Support the finance team in managing month-end processes, including client reporting, billing, and follow-up on aged receivables.
- Business Skills
- Support senior leadership by providing insights and recommendations on resource planning and operational strategies.
- Prepare high-quality reporting materials for senior stakeholders to support client engagement initiatives.
- Collaborate with cross-functional teams to implement process improvements and drive organisational change.
- Administrative Tasks
- Manage CLM documentation, case studies, timesheet submissions, and stakeholder collaboration across Finance, IT, HR, and Business Lines.
Essential Skills & Experience
- Experience in a business management, operations, or project support role, ideally within financial services or professional services.
- Proven ability to manage multiple responsibilities effectively and meet tight deadlines.
- Excellent Excel skills, including the ability to create reports using macros, pivot tables, and data modelling.
- Strong analytical and data visualisation skills, including experience with Power BI or similar tools.
- Strong communication and interpersonal skills, with the ability to liaise confidently with senior stakeholders.
- Ability to multitask, manage, and prioritise workload with a high degree of accountability.
- A proactive, detail-oriented mindset with a willingness to roll up your sleeves in a fast-paced environment.
How We Work: Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.
This is a fixed-term position located in London with hybrid working. As the selection and interview process is ongoing, please submit your application in English as soon as possible. If your profile is selected, a member of our team will contact you within 4 weeks. For this role, a valid working permit for the UK is mandatory.
Who We Are: Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.
Our 3 offerings are:
- Managed Services
- Consulting & Solutions
- Technology
To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.
Junior Business Operations Manager in London employer: Delta Capita
Delta Capita is an exceptional employer, offering a dynamic work environment in London where innovation meets opportunity. As a Junior Business Operations Manager, you will be at the forefront of automating processes with AI, surrounded by a supportive culture that values entrepreneurial spirit and collaboration. With excellent growth opportunities and a commitment to diversity and inclusion, Delta Capita empowers its employees to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Business Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Delta Capita. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, and think about how your skills align with their goals. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've used data to drive decisions in past roles. Bring examples of reports or dashboards you've created that led to actionable insights.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Junior Business Operations Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Junior Business Operations Manager role. Highlight any relevant experience in business management or operations, especially within financial services.
Craft a Compelling Cover Letter:Use your cover letter to showcase your entrepreneurial spirit and hands-on approach. Share specific examples of how you've tackled challenges in previous roles, particularly those involving data analysis or process optimisation.
Showcase Your Skills:Don’t forget to mention your Excel prowess and any experience with tools like Power BI. We love candidates who can demonstrate strong analytical skills and the ability to create insightful reports.
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s quick and easy, and we’re excited to see what you bring to the table!
How to prepare for a job interview at Delta Capita
✨Know Your Numbers
As a Junior Business Operations Manager, you'll be dealing with data accuracy and reporting. Brush up on your Excel skills, especially with macros and pivot tables. Be ready to discuss how you've used these tools in past roles to drive operational efficiency.
✨Show Your Analytical Side
This role requires strong analytical skills, so prepare to talk about how you've identified trends or optimised processes in previous positions. Bring examples of dashboards or reports you've created, especially if you've used Power BI or similar tools.
✨Communicate with Confidence
You'll need to liaise with senior stakeholders, so practice articulating your thoughts clearly and confidently. Think of scenarios where you've had to present insights or recommendations and be ready to share those experiences during the interview.
✨Demonstrate Your Proactivity
The ideal candidate has a proactive mindset. Prepare to discuss times when you've taken the initiative to solve problems or improve processes. Highlight your hands-on approach and willingness to roll up your sleeves in a fast-paced environment.
