At a Glance
- Tasks: Transform financial services by managing client relationships and delivering innovative solutions.
- Company: Join Delta Capita, a global leader in financial consulting and technology innovation.
- Benefits: Enjoy a competitive salary, career growth, and a diverse, inclusive workplace.
- Other info: Be part of a dynamic team with opportunities for personal and professional development.
- Why this job: Make a real impact in the financial sector while developing your consulting skills.
- Qualifications: Experience in business transformation and strong analytical skills are essential.
The predicted salary is between 54000 - 66000 £ per year.
This is a great opportunity to join our dynamic Client Lifecycle Management (CLM) Advisory business working with some leading financial institutions, to be part of The CLM Experts and to transform the world of CLM. This role requires an understanding of the e2e process journeys (Client Onboarding, Maintenance, Offboarding), and appreciation of stakeholder perspectives and common business needs. We empower both financial institutions and RegTech vendors by delivering solutions, targeted insights, and organisational change.
As a consultant, you will work directly with our clients, providing expert advice and ensuring DC deliver to the highest standards. You will drive engagements, manage client relationships, and support business growth by identifying opportunities and delivering innovative solutions. The ideal candidate will have a deep understanding of financial services, exceptional problem-solving skills, project management and/or business analysis experience, the ability to motivate and inspire others, and a proven track record of delivering successful client engagements. You will have change management experience and prior success as a management consultant or within a change role in a financial services institution.
Delta Capita's CLM Advisory Consultant Business Analysts work alongside colleagues or embedded within a client's project team to deliver business change. Core tasks include eliciting requirements, documenting and improving processes, and reviewing technology capability to support effective adoption.
The role sits within our global Client Lifecycle Management (CLM) Advisory team - The CLM Experts - supporting client engagements such as:
- Assessing current state against competitors (health checks)
- Conducting full Target Model reviews (governance, team structure, policies, data and technology), aligned to AML/KYC and Financial Crime requirements
- Supporting CLM technology selection
- Supporting delivery and implementation of in-house or vendor tooling, including requirements, testing and migration
Key Responsibilities
- Own day-to-day client delivery and relationships, initially as an individual contributor with senior/partner oversight
- Run workshops with cross-functional stakeholders to elicit requirements and understand business issues
- Evaluate business processes and identify areas for improvement
- Document requirements, user stories and use cases, and develop solutions
- Communicate insights and recommendations clearly to stakeholders and management
- Act as liaison between clients, technology providers and internal teams, building strong client relationships
- Support implementation and adoption, resolving issues as they arise
- Manage small projects, including planning and performance monitoring
- Contribute to internal initiatives, thought leadership, and knowledge-sharing across the CLM Advisory community
Skills and Experience
- Experience in business transformation within Financial Services
- Strong analytical thinking, with the ability to explain complex concepts to non-technical audiences
- Excellent business analysis skills (requirements elicitation, process documentation)
- Strong stakeholder influencing and communication skills, up and down the client structure
- Comfortable working in ambiguity and adapting quickly
- Strong presentation and facilitation skills
- Knowledge of CLM technology, Client Onboarding and Client Due Diligence
- Proficient in Microsoft Word, Excel, PowerPoint and Visio
Desirable
- Understanding of Fenergo/FenX or similar CLM platforms, ideally with SaaS implementation experience
- Strong planning and execution skills
- Experience working in complex environments
- Track record of measurable contributions to products, solutions or client outcomes
Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. This is a permanent/fixed term contract full-time position.
Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.
Our 3 offerings are:
- Managed Services
- Consulting & Solutions
- Technology
CLM Consultant / Business Analyst employer: Delta Capita
Delta Capita is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals seeking to make a meaningful impact in the financial services sector. With a focus on employee growth and development, the company offers numerous opportunities for career advancement while promoting a healthy work-life balance through its hybrid working model in the vibrant city of London. Join us to be part of a dynamic team that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land CLM Consultant / Business Analyst
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Delta Capita. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace CLM Consultant / Business Analyst
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Delta Capita.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Delta Capita's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Delta Capita
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Delta Capita.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Delta Capita will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Delta Capita employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
