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- Tasks: Lead a dynamic team in asset servicing and operations for private banking.
- Company: Join Delta Capita, a forward-thinking financial services firm.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact in a hands-on leadership role within a thriving sector.
- Qualifications: Experience in financial services with strong risk management and communication skills.
- Other info: Embrace diversity and inclusion in a supportive work environment.
The predicted salary is between 60000 - 80000 ÂŁ per year.
We are seeking a highly experienced Vice President to lead our Asset Servicing & Operations function, overseeing a team responsible for the full lifecycle of corporate actions, settlements, custody processes, and operational governance. This is a hands‑on leadership role suited to someone who combines deep subject‑matter expertise with strong people leadership, operational oversight, and the ability to influence senior stakeholders and drive continuous improvement.
Key responsibilities include:
- Act as the senior escalation point for complex events and market‑specific issues, ensuring high‑quality delivery, strong risk management, and a culture of accountability and operational excellence.
- Provide day‑to‑day workflow oversight of the team, ensuring appropriate task allocation, capacity planning, and coverage across corporate actions and settlements.
- Foster a high‑performing team culture with strong ownership, risk awareness, and continuous improvement mindsets.
- Oversee the processing of mandatory and voluntary corporate action events end‑to‑end, including notifications, client instruction management & event booking.
- Ensure the accuracy and timeliness of reconciliations across internal systems, validating breaks and driving root‑cause remediation.
- Apply deep market knowledge to resolve complex or sensitive issues, such as Japanese market conventions and nuanced event structures.
- Direct oversight of settlement workflows including SWIFT messaging, trade matching, 515s/518s, market‑specific rules, and settlement exception management.
- Build and maintain strong relationships with internal stakeholders, client‑facing teams, custodians, brokers, and senior management.
- Represent the team in governance meetings, risk forums, and business reviews, providing insight into operational performance and control outcomes.
- Ensure static data (SSIs, custody accounts, etc.) is accurately maintained and controlled.
- Uphold and enhance a strong risk and control framework within the team, ensuring adherence to regulatory, internal, and market‑driven standards.
- Ensure compliance with CASS (particularly 6 & 7) and embed these controls into operational workflows.
- Drive operational efficiency, automation opportunities, and process standardisation initiatives in partnership with technology and change teams.
- Uphold strong risk, control, and governance standards.
Headline requirements:
- Operational background within financial services (private banking preferred but not essential).
- Experience across asset servicing, corporate actions, reconciliations, and/or settlements.
- Ability to hit the ground running with minimal product or technical theory training.
- Strong risk and control mindset with proven stakeholder communication skills.
- Familiarity with custody processes, CASS rules, SSIs, and core industry systems.
Operations Manager - Private Banking (Birmingham) employer: Delta Capita
Contact Detail:
Delta Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Private Banking (Birmingham)
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those in private banking. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operations and be ready to discuss how your experience aligns with their needs. We want you to shine!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've fostered team culture and driven improvements in past roles. We love hearing about your successes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals like you!
We think you need these skills to ace Operations Manager - Private Banking (Birmingham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in asset servicing, corporate actions, and reconciliations. We want to see how your background aligns with the key responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hands-on leadership role. Share specific examples of how you've driven operational excellence and fostered high-performing teams in the past.
Showcase Your Stakeholder Skills: Since this role involves influencing senior stakeholders, make sure to highlight your communication skills. We love seeing examples of how you've built strong relationships and managed complex issues in previous roles.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Delta Capita
✨Know Your Stuff
Make sure you brush up on your knowledge of asset servicing, corporate actions, and settlements. Familiarise yourself with the specific processes and regulations mentioned in the job description, especially CASS rules. This will show that you're not just a good fit but also genuinely interested in the role.
✨Showcase Your Leadership Skills
Since this is a hands-on leadership role, be prepared to discuss your experience in managing teams. Think of examples where you've fostered a high-performing culture or driven continuous improvement. Highlight how you’ve influenced stakeholders and resolved complex issues in the past.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and risk management mindset. Prepare scenarios where you had to handle complex events or market-specific issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Build Rapport with Interviewers
Remember, interviews are a two-way street! Take the time to build a connection with your interviewers. Ask insightful questions about their team culture, operational challenges, and how they measure success. This not only shows your interest but also helps you gauge if the company is the right fit for you.