At a Glance
- Tasks: Drive cargo sales, build customer relationships, and maximise revenue performance.
- Company: Join Delta Air Lines, a leader in the aviation industry with a commitment to excellence.
- Benefits: Enjoy competitive pay, travel perks, and a supportive work environment.
- Other info: Opportunities for growth in a fast-paced, multicultural setting.
- Why this job: Be part of a dynamic team that shapes the future of cargo sales.
- Qualifications: 2 years of cargo sales experience and strong relationship management skills.
The predicted salary is between 30000 - 40000 £ per year.
How you'll help us Keep Climbing (overview & key responsibilities)
The Account Executive – Cargo Sales is a customer‑facing commercial role responsible for maximizing cargo revenue performance within the UK by promoting our brand, products, and value proposition. Working in close collaboration with our joint venture partners, this role drives sales initiatives, deepens customer relationships, and ensures a seamless end‑to‑end customer experience. The Account Executive plays a key part in executing the company’s cargo strategy in‑market, representing our brand with professionalism and expertise.
Primary Responsibilities
Sales & Revenue Performance
- Execute the regional cargo sales strategy to achieve revenue, volume, and market share targets.
- Conduct regular sales visits, joint sales calls (where applicable), and virtual engagements with assigned accounts, promoting the full cargo product portfolio.
- Identify new business opportunities, negotiate commercial agreements, and secure long‑term customer commitments.
- Manage group sales mailbox, responding to pricing requests and customer enquiries
- Account selection, monitor and analysis of CASS, World ACD, and internal performance data to identify sale opportunities.
Joint Venture & Partner Collaboration
- Work closely with cargo sales teams of JV and strategic partner airlines to deliver aligned commercial strategies across the UK market.
- Support joint sales initiatives, share market intelligence, and coordinate customer engagement to maximize JV revenue performance.
- Monitor JV performance at country, route, and flight level, identifying trends, risks, and opportunities.
Customer Relationship Management
- Manage a portfolio of key customers, including freight forwarders, GSAs, and strategic shippers.
- Develop strong business relationships with decision‑makers, influencers, and operational contacts.
- Provide proactive account support, including performance reviews, commercial updates, and issue resolution.
Operational & Service Quality Oversight
- Maintain regular communication with Cargo Operations, Station Management, and Ground Handling partners to ensure service reliability.
- Monitor service performance, elevate issues as needed, and support corrective action that protects customer satisfaction and commercial performance.
- Advocate for the customer experience, ensuring product delivery aligns with commercial commitments.
Market Intelligence & Competitive Insight
- Stay current with cargo industry developments, competitive activity, and market changes within the UK.
- Evaluate competitor products, pricing trends, and service offerings to support internal strategy development.
- Share insights with commercial leadership to influence pricing, scheduling, and product decisions.
Cross‑Functional Leadership & Representation
- Represent the commercial function in local stations, industry events, and customer forums as needed.
- Collaborate with CSO, Pricing, Revenue Management, Operations, and Marketing teams to support business objectives.
- Uphold brand standards and ensure all customer touchpoints reflect company values and service commitments.
What you need to succeed (minimum qualifications)
- Candidates must have unrestricted, permanent right to live and work in the UK at the time of application.
- Minimum of 2 years related cargo sales experience or related work experience.
- General knowledge of Delta's markets and competitive market position as well as sales strategies, programs, processes, tools and infrastructure.
- Strong commercial acumen and proven relationship‑management skills.
- Effective communication, negotiation, and presentation abilities.
- Ability to work collaboratively in a fast‑paced, multicultural environment.
- Self‑motivated, organised, and able to manage multiple priorities.
- Valid UK driving licence and ability to travel for business.
- Commitment to safety, data protection, and inclusive working practices.
- Strong critical thinking and decision‑making skills.
- Satisfactory performance in current role.
- Demonstrates respect for diverse people, perspectives, and work styles.
What will give you a competitive edge (preferred qualifications)
- Bachelor’s degree in Business, Marketing, Logistics, or related field preferred; equivalent experience considered.
Benefits and Perks to Help You Keep Climbing
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affiliated Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here
Account Executive – Cargo Sales (LON) employer: Delta Air Lines, Inc.
Delta Air Lines, Inc. is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are encouraged to develop their skills and advance their careers. With a strong focus on collaboration and relationship-building, particularly in the fast-paced cargo sales sector, team members benefit from comprehensive training and growth opportunities while enjoying the vibrant atmosphere of the UK market. Join us to be part of a company that values innovation and customer satisfaction, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive – Cargo Sales (LON)
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Executive – Cargo Sales (LON) at Delta Air Lines, Inc., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Delta Air Lines, Inc.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Executive – Cargo Sales (LON). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Executive – Cargo Sales (LON)
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Delta Air Lines, Inc.:When writing your cover letter, make sure to tailor your message specifically for Delta Air Lines, Inc.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Delta Air Lines, Inc.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Delta Air Lines, Inc. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Delta Air Lines, Inc. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Delta Air Lines, Inc.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
