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- Tasks: Keep sales orders organised and ensure smooth mobile connectivity processes.
- Company: Join Delta 365, a growing telecoms and IT business in Egham.
- Benefits: Full-time role with training, supportive team, and career growth opportunities.
- Other info: Enjoy a dynamic office environment with Monday to Friday hours.
- Why this job: Be the vital link between sales, customers, and tech suppliers while making a real impact.
- Qualifications: Experience in MSP, IT or telecoms preferred; strong communication and detail-oriented skills.
The predicted salary is between 25000 - 28000 £ per year.
Are you someone who enjoys keeping things organised and on track? Do you take pride in getting the details right and making life easier for customers and colleagues? Delta 365 is a growing telecoms and IT business based in Egham. We are looking for a Sales Support Coordinator to join our friendly, office-based team on a full-time, permanent basis.
The role involves helping to ensure our mobile and connectivity orders run smoothly from start to finish. Reporting to the Customer Service Manager, you will be the link between our Sales team, customers and technical suppliers. You will keep orders moving, update systems accurately and make sure everyone has the information they need. This is a busy role, so it will suit someone who enjoys variety, likes solving problems and feels comfortable working to deadlines.
Key Responsibilities
- Process sales orders accurately and manage the provisioning of mobile and connectivity services.
- Keep support tickets up to date and help resolve customer queries within agreed SLAs.
- Contact suppliers to order stock, track deliveries and move technical requests forward.
- Be the first point of contact for mobile-related queries, including inbound calls.
- Work closely with Sales, Billing and Technical teams to give new customers a smooth handover.
- Update CRM and ticketing systems with clear and accurate information.
- Keep customers, colleagues and suppliers informed at each stage.
About our company
Delta 365 provides telecoms and IT services to customers who rely on us for clear communication, reliable support and practical solutions. We are a growing business with a close-knit team based in Egham, Surrey. We work hard, support one another and care about doing a good job for our customers.
The Benefits
- Full-time, permanent position.
- Monday to Friday working hours, 9:00am to 5:30pm.
- Office-based role in Egham, Surrey.
- Full training provided.
- Ongoing development to help you build your knowledge of telecoms provisioning.
- Supportive team environment.
- Opportunities to grow your career as the business expands.
The person
We are looking for someone dependable, organised and calm under pressure. You will enjoy working with people, managing detail and taking ownership of your work. You will have:
- 6–12 months’ experience in an MSP, IT or telecoms environment, preferred.
- A confident and friendly telephone manner.
- Strong written communication skills.
- A strong understanding of Microsoft 365.
- An interest in technology.
- The ability to learn new CRM and ticketing systems quickly.
- Excellent attention to detail.
- A right-first-time approach when processing data and orders.
What’s next
Apply today to join Delta 365 as our Sales Support Coordinator and become part of a team that values accuracy, teamwork and great customer service.
Sales Support Coordinator in Surrey employer: Delta 365 Talent Solutions
Contact Detail:
Delta 365 Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the telecoms and IT industry, especially those who work at Delta 365. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Delta 365 and understanding their services. Show us you’re genuinely interested in the role and how you can contribute to keeping things organised and running smoothly.
✨Tip Number 3
Practice your communication skills! As a Sales Support Coordinator, you’ll be the link between teams and customers. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re keen on joining our team at Delta 365.
We think you need these skills to ace Sales Support Coordinator in Surrey
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Sales Support Coordinator, being organised is key! Make sure your application highlights any experience you have in keeping things on track and managing details. We love seeing how you can make life easier for customers and colleagues!
Communicate Clearly: Strong written communication skills are a must for this role. When crafting your application, keep it clear and concise. Use straightforward language to show us you can convey information effectively, just like you would in the job!
Demonstrate Your Problem-Solving Abilities: This role involves a bit of juggling, so let us know about times you've successfully solved problems or managed multiple tasks. Share specific examples that showcase your ability to stay calm under pressure and keep everything running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at Delta 365!
How to prepare for a job interview at Delta 365 Talent Solutions
✨Know Your Stuff
Before the interview, make sure you understand Delta 365's services and how they operate. Familiarise yourself with telecoms and IT terminology, as well as the role of a Sales Support Coordinator. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since the role requires keeping things organised, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise work and ensure accuracy, especially when processing orders or handling customer queries.
✨Demonstrate Your Communication Skills
As you'll be the link between various teams and customers, it's crucial to showcase your communication skills. Practice explaining complex ideas simply and clearly. During the interview, use examples that highlight your friendly telephone manner and strong written communication abilities.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Delta 365. This not only shows your interest in the role but also helps you determine if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.