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- Tasks: Ensure smooth mobile and connectivity orders from start to finish.
- Company: Join Delta 365, a growing telecoms and IT business in Egham.
- Benefits: Competitive salary, full training, and career growth opportunities.
- Other info: Friendly team environment with ongoing development support.
- Why this job: Be the vital link between sales, customers, and tech suppliers.
- Qualifications: Confident phone manner and strong Microsoft 365 skills required.
The predicted salary is between 25000 - 28000 £ per year.
Delta 365 is a growing telecoms and IT business based in Egham. We are looking for a Sales Support Coordinator to join our friendly, office-based team on a full-time, permanent basis.
As Sales Support Coordinator, you will help make sure our mobile and connectivity orders run smoothly from start to finish. Reporting to the Customer Service Manager, you will be the link between our Sales team, customers and technical suppliers.
- Process sales orders accurately and manage the provisioning of mobile and connectivity services.
- Keep support tickets up to date and help resolve customer queries within agreed SLAs.
- Work closely with Sales, Billing and Technical teams to give new customers a smooth handover.
- Update CRM and ticketing systems with clear and accurate information.
Delta 365 provides telecoms and IT services to customers who rely on us for clear communication, reliable support and practical solutions. We work hard, support one another and care about doing a good job for our customers.
Full-time, permanent position. Monday to Friday working hours, 9:00am to 5:30pm. Office-based role in Egham, Surrey. Full training provided. Ongoing development to help you build your knowledge of telecoms provisioning. Opportunities to grow your career as the business expands.
Requirements:
- A confident and friendly telephone manner.
- A strong understanding of Microsoft 365.
- The ability to learn new CRM and ticketing systems quickly.
- A right-first-time approach when processing data and orders.
Apply today to join Delta 365 as our Sales Support Coordinator and become part of a team that values accuracy, teamwork and great customer service.
Sales & Support Coordinator (Permanent) employer: Delta 365 Talent Solutions
Contact Detail:
Delta 365 Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Support Coordinator (Permanent)
✨Tip Number 1
Network like a pro! Reach out to people in the telecoms and IT industry, especially those who work at Delta 365. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Sales Support Coordinator.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Microsoft 365 and CRM systems. We want to see that you’re not just a great communicator but also tech-savvy. Show us you can hit the ground running!
✨Tip Number 3
Practice your telephone manner! Since you'll be the link between sales, customers, and suppliers, we need to know you can handle calls with confidence and friendliness. Role-play with a friend to nail that first impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Delta 365.
We think you need these skills to ace Sales & Support Coordinator (Permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Support Coordinator role. Highlight your experience with CRM systems and any relevant telecoms knowledge to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join Delta 365 and how your background aligns with our values of teamwork and customer service. Keep it friendly and professional!
Showcase Your Communication Skills: Since this role involves liaising between teams and customers, make sure your application demonstrates your strong communication skills. Use clear and concise language to reflect your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Delta 365 Talent Solutions
✨Know Your Stuff
Make sure you understand the telecoms and IT industry basics. Familiarise yourself with common terms and processes related to sales support, mobile connectivity, and CRM systems. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Show Off Your Team Spirit
Since this role involves working closely with various teams, be prepared to discuss examples of how you've successfully collaborated in the past. Highlight your ability to communicate effectively and resolve issues as part of a team, which is crucial for a Sales Support Coordinator.
✨Demonstrate Your Customer Service Skills
Prepare to share specific instances where you've gone above and beyond for customers. Delta 365 values great customer service, so showcasing your friendly telephone manner and problem-solving abilities will definitely work in your favour.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and how success is measured in the role. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.