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- Tasks: Ensure smooth mobile and connectivity orders from start to finish.
- Company: Join Delta 365, a growing telecoms and IT business in Egham.
- Benefits: Competitive salary, full training, and career growth opportunities.
- Other info: Friendly team environment with ongoing development support.
- Why this job: Be the vital link between sales, customers, and tech teams.
- Qualifications: Confident phone skills and strong Microsoft 365 knowledge required.
The predicted salary is between 25000 - 28000 £ per year.
Delta 365 is a growing telecoms and IT business based in Egham. We are looking for a Sales Support Coordinator to join our friendly, office-based team on a full-time, permanent basis.
As Sales Support Coordinator, you will help make sure our mobile and connectivity orders run smoothly from start to finish. Reporting to the Customer Service Manager, you will be the link between our Sales team, customers and technical suppliers.
- Process sales orders accurately and manage the provisioning of mobile and connectivity services.
- Keep support tickets up to date and help resolve customer queries within agreed SLAs.
- Work closely with Sales, Billing and Technical teams to give new customers a smooth handover.
- Update CRM and ticketing systems with clear and accurate information.
Delta 365 provides telecoms and IT services to customers who rely on us for clear communication, reliable support and practical solutions. We work hard, support one another and care about doing a good job for our customers.
Full-time, permanent position. Monday to Friday working hours, 9:00am to 5:30pm. Office-based role in Egham, Surrey. Full training provided. Ongoing development to help you build your knowledge of telecoms provisioning. Opportunities to grow your career as the business expands.
Requirements:
- A confident and friendly telephone manner.
- A strong understanding of Microsoft 365.
- The ability to learn new CRM and ticketing systems quickly.
- A right-first-time approach when processing data and orders.
Apply today to join Delta 365 as our Sales Support Coordinator and become part of a team that values accuracy, teamwork and great customer service.
Sales and Support Coordinator (Permanent) employer: Delta 365 Talent Solutions
Contact Detail:
Delta 365 Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Support Coordinator (Permanent)
✨Tip Number 1
Network like a pro! Reach out to people in the telecoms and IT industry, especially those who work at Delta 365. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by practising common questions related to sales support and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! If you have experience with Microsoft 365 or CRM systems, be ready to discuss how you've used them effectively in past roles. We love seeing candidates who can demonstrate their tech-savviness.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position. Plus, it’s a great way to reiterate your enthusiasm for joining the Delta 365 team.
We think you need these skills to ace Sales and Support Coordinator (Permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Support Coordinator role. Highlight your experience with CRM systems and any relevant telecoms knowledge to catch our eye!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show us your personality and explain why you’re excited about joining Delta 365. Don’t forget to mention how you can contribute to our team’s success.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so make sure your answers are easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly!
How to prepare for a job interview at Delta 365 Talent Solutions
✨Know Your Stuff
Make sure you understand the telecoms and IT industry basics. Familiarise yourself with common terms and processes related to sales support, mobile connectivity, and CRM systems. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Show Off Your Team Spirit
Since this role involves working closely with various teams, be prepared to discuss examples of how you've successfully collaborated in the past. Highlight your ability to communicate effectively and resolve conflicts, as teamwork is key at Delta 365.
✨Demonstrate Your Customer Focus
Prepare to share specific instances where you've gone above and beyond for a customer. Delta 365 values great customer service, so showcasing your commitment to resolving queries and ensuring satisfaction will definitely make you stand out.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training opportunities, or how success is measured in the Sales Support Coordinator role. This shows your enthusiasm and helps you gauge if it's the right fit for you.