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- Tasks: Ensure smooth mobile and connectivity orders from start to finish.
- Company: Join Delta 365, a growing telecoms and IT business in Egham.
- Benefits: Competitive salary, full training, and career growth opportunities.
- Other info: Full-time, office-based role with Monday to Friday hours.
- Why this job: Be part of a supportive team that values accuracy and great customer service.
- Qualifications: Confident phone skills, Microsoft 365 knowledge, and quick learning ability.
The predicted salary is between 25000 - 28000 £ per year.
Delta 365 is a growing telecoms and IT business based in Egham. We are looking for a Sales Support Coordinator to join our friendly, office-based team on a full-time, permanent basis.
As Sales Support Coordinator, you will help make sure our mobile and connectivity orders run smoothly from start to finish. Reporting to the Customer Service Manager, you will be the link between our Sales team, customers and technical suppliers.
- Process sales orders accurately and manage the provisioning of mobile and connectivity services.
- Keep support tickets up to date and help resolve customer queries within agreed SLAs.
- Work closely with Sales, Billing and Technical teams to give new customers a smooth handover.
- Update CRM and ticketing systems with clear and accurate information.
Delta 365 provides telecoms and IT services to customers who rely on us for clear communication, reliable support and practical solutions. We work hard, support one another and care about doing a good job for our customers.
Full-time, permanent position. Monday to Friday working hours, 9:00am to 5:30pm. Office-based role in Egham, Surrey. Full training provided. Ongoing development to help you build your knowledge of telecoms provisioning. Opportunities to grow your career as the business expands.
Requirements:
- A confident and friendly telephone manner.
- A strong understanding of Microsoft 365.
- The ability to learn new CRM and ticketing systems quickly.
- A right-first-time approach when processing data and orders.
Apply today to join Delta 365 as our Sales Support Coordinator and become part of a team that values accuracy, teamwork and great customer service.
Sales Support Co-ordinator (Permanent) in Egham employer: Delta 365 Talent Solutions
Contact Detail:
Delta 365 Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Co-ordinator (Permanent) in Egham
✨Tip Number 1
Get to know the company! Research Delta 365 and understand their values, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. As a Sales Support Coordinator, you'll need to interact with various teams and customers. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Be proactive during interviews! Prepare questions about the role and the team dynamics. This shows that you're engaged and ready to contribute to the smooth running of mobile and connectivity orders.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining Delta 365 right from the start.
We think you need these skills to ace Sales Support Co-ordinator (Permanent) in Egham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Support Coordinator role. Highlight your experience with CRM systems and any relevant telecoms knowledge to show us you’re the right fit!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about the role and how your background makes you a great candidate. Keep it friendly and professional, just like our team!
Show Off Your Communication Skills: Since this role involves liaising with customers and teams, make sure your application showcases your strong communication skills. Use clear and concise language to demonstrate your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Delta 365 Talent Solutions
✨Know Your Stuff
Familiarise yourself with Delta 365's services and the telecoms industry. Understand how mobile and connectivity orders work, as well as the role of a Sales Support Coordinator. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Skills
Be ready to discuss your experience with CRM and ticketing systems. Highlight any relevant skills in Microsoft 365 and give examples of how you've used these tools in previous roles. This will demonstrate your ability to adapt quickly and manage data accurately.
✨Practice Your Communication
Since you'll be the link between sales, customers, and technical suppliers, practice articulating your thoughts clearly. Use role-play scenarios to simulate customer interactions and showcase your friendly telephone manner. This will help you feel more at ease during the actual interview.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success and grow within the company.