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- Tasks: Ensure smooth mobile and connectivity orders from start to finish.
- Company: Join Delta 365, a growing telecoms and IT business in Egham.
- Benefits: Competitive salary, full training, and career growth opportunities.
- Other info: Friendly team environment with ongoing development support.
- Why this job: Be the vital link between sales, customers, and tech suppliers.
- Qualifications: Confident phone skills and strong Microsoft 365 understanding required.
The predicted salary is between 25000 - 28000 £ per year.
Delta 365 is a growing telecoms and IT business based in Egham. We are looking for a Sales Support Coordinator to join our friendly, office-based team on a full-time, permanent basis.
As Sales Support Coordinator, you will help make sure our mobile and connectivity orders run smoothly from start to finish. Reporting to the Customer Service Manager, you will be the link between our Sales team, customers and technical suppliers.
- Process sales orders accurately and manage the provisioning of mobile and connectivity services.
- Keep support tickets up to date and help resolve customer queries within agreed SLAs.
- Work closely with Sales, Billing and Technical teams to give new customers a smooth handover.
- Update CRM and ticketing systems with clear and accurate information.
Delta 365 provides telecoms and IT services to customers who rely on us for clear communication, reliable support and practical solutions. We work hard, support one another and care about doing a good job for our customers.
Full-time, permanent position. Monday to Friday working hours, 9:00am to 5:30pm. Office-based role in Egham, Surrey. Full training provided. Ongoing development to help you build your knowledge of telecoms provisioning. Opportunities to grow your career as the business expands.
Requirements:
- A confident and friendly telephone manner.
- A strong understanding of Microsoft 365.
- The ability to learn new CRM and ticketing systems quickly.
- A right-first-time approach when processing data and orders.
Apply today to join Delta 365 as our Sales Support Coordinator and become part of a team that values accuracy, teamwork and great customer service.
Sales and Support Coordinator (Permanent) in Egham employer: Delta 365 Talent Solutions
Contact Detail:
Delta 365 Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Support Coordinator (Permanent) in Egham
✨Tip Number 1
Get to know the company! Research Delta 365 and understand their values, services, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be the link between sales, customers, and technical suppliers, being able to convey information clearly is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with Microsoft 365 and any CRM or ticketing systems you can find. Mentioning your quick learning ability in these areas can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our friendly team at Delta 365.
We think you need these skills to ace Sales and Support Coordinator (Permanent) in Egham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Coordinator role. Highlight any relevant experience in telecoms or IT, and don’t forget to showcase your skills in customer service and teamwork!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Delta 365. Mention your understanding of Microsoft 365 and your ability to learn new systems quickly.
Show Off Your Communication Skills: Since this role involves liaising with customers and teams, make sure your application reflects your confident and friendly communication style. We want to see that you can convey information clearly and effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Delta 365 Talent Solutions
✨Know Your Stuff
Before the interview, make sure you understand the telecoms and IT industry basics. Familiarise yourself with Delta 365's services and how they operate. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Team Spirit
Since this role involves working closely with various teams, be ready to share examples of how you've successfully collaborated in the past. Highlight your ability to communicate effectively and resolve issues, as teamwork is key at Delta 365.
✨Demonstrate Your Attention to Detail
As a Sales Support Coordinator, accuracy is crucial. Prepare to discuss how you ensure precision in your work, especially when processing orders or updating systems. You might even want to mention any tools or methods you use to stay organised.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or how success is measured in the role. This shows you're not just interested in the job, but also in growing with Delta 365.