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- Tasks: Ensure smooth mobile and connectivity orders from start to finish.
- Company: Join Delta 365, a growing telecoms and IT business in Egham.
- Benefits: Competitive salary, full training, and career growth opportunities.
- Other info: Friendly team environment with ongoing development support.
- Why this job: Be the vital link between sales, customers, and tech suppliers.
- Qualifications: Confident phone manner and strong Microsoft 365 skills required.
The predicted salary is between 25000 - 28000 £ per year.
Delta 365 is a growing telecoms and IT business based in Egham. We are looking for a Sales Support Coordinator to join our friendly, office-based team on a full-time, permanent basis.
As Sales Support Coordinator, you will help make sure our mobile and connectivity orders run smoothly from start to finish. Reporting to the Customer Service Manager, you will be the link between our Sales team, customers and technical suppliers.
- Process sales orders accurately and manage the provisioning of mobile and connectivity services.
- Keep support tickets up to date and help resolve customer queries within agreed SLAs.
- Work closely with Sales, Billing and Technical teams to give new customers a smooth handover.
- Update CRM and ticketing systems with clear and accurate information.
Delta 365 provides telecoms and IT services to customers who rely on us for clear communication, reliable support and practical solutions. We work hard, support one another and care about doing a good job for our customers.
Full-time, permanent position. Monday to Friday working hours, 9:00am to 5:30pm. Office-based role in Egham, Surrey. Full training provided. Ongoing development to help you build your knowledge of telecoms provisioning. Opportunities to grow your career as the business expands.
Requirements:
- A confident and friendly telephone manner.
- A strong understanding of Microsoft 365.
- The ability to learn new CRM and ticketing systems quickly.
- A right-first-time approach when processing data and orders.
Apply today to join Delta 365 as our Sales Support Coordinator and become part of a team that values accuracy, teamwork and great customer service.
Locations
Sales & Support Coordinator (Permanent) in Egham, Surrey employer: Delta 365 Talent Solutions
Contact Detail:
Delta 365 Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Support Coordinator (Permanent) in Egham, Surrey
✨Tip Number 1
Get to know the company! Research Delta 365 and understand their values, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. Since you'll be the link between sales, customers, and technical suppliers, being able to convey information clearly and confidently is key. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Prepare questions for your interview. Asking insightful questions about the role and the team shows that you're engaged and eager to learn. Plus, it gives you a chance to assess if Delta 365 is the right fit for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and ready to take the first step towards joining our awesome team at Delta 365.
We think you need these skills to ace Sales & Support Coordinator (Permanent) in Egham, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Support Coordinator role. Highlight your experience with CRM systems and any relevant telecoms knowledge to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join Delta 365 and how your background aligns with our values of teamwork and customer service. Keep it friendly and professional!
Showcase Your Communication Skills: Since this role involves liaising between teams and customers, make sure your application demonstrates your strong communication skills. Use clear and concise language to reflect your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Delta 365 Talent Solutions
✨Know Your Stuff
Before the interview, make sure you understand the telecoms and IT industry basics. Familiarise yourself with Delta 365's services and how they operate. This will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your Team Spirit
Since this role involves working closely with various teams, be ready to share examples of how you've successfully collaborated in the past. Highlight your ability to communicate effectively and resolve issues, as teamwork is key at Delta 365.
✨Be Ready for Customer Scenarios
Prepare for situational questions about handling customer queries or support tickets. Think of specific instances where you resolved a problem or improved a process. This will demonstrate your customer service skills and your right-first-time approach.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training opportunities, or how success is measured in the Sales Support Coordinator role. This shows you're engaged and serious about the position.