Sales and Support Coordinator (Permanent) in Egham, Surrey
Sales and Support Coordinator (Permanent)

Sales and Support Coordinator (Permanent) in Egham, Surrey

Egham +1 Full-Time 25000 - 28000 £ / year (est.) No home office possible
Delta 365 Talent Solutions

At a Glance

  • Tasks: Ensure smooth mobile and connectivity orders from start to finish.
  • Company: Join Delta 365, a growing telecoms and IT business in Egham.
  • Benefits: Competitive salary, full training, and career growth opportunities.
  • Other info: Friendly team environment with ongoing development support.
  • Why this job: Be the vital link between sales, customers, and tech teams.
  • Qualifications: Confident phone skills and strong Microsoft 365 knowledge required.

The predicted salary is between 25000 - 28000 £ per year.

Delta 365 is a growing telecoms and IT business based in Egham. We are looking for a Sales Support Coordinator to join our friendly, office-based team on a full-time, permanent basis.

As Sales Support Coordinator, you will help make sure our mobile and connectivity orders run smoothly from start to finish. Reporting to the Customer Service Manager, you will be the link between our Sales team, customers and technical suppliers.

  • Process sales orders accurately and manage the provisioning of mobile and connectivity services.
  • Keep support tickets up to date and help resolve customer queries within agreed SLAs.
  • Work closely with Sales, Billing and Technical teams to give new customers a smooth handover.
  • Update CRM and ticketing systems with clear and accurate information.

Delta 365 provides telecoms and IT services to customers who rely on us for clear communication, reliable support and practical solutions. We work hard, support one another and care about doing a good job for our customers.

Full-time, permanent position. Monday to Friday working hours, 9:00am to 5:30pm. Office-based role in Egham, Surrey. Full training provided. Ongoing development to help you build your knowledge of telecoms provisioning. Opportunities to grow your career as the business expands.

Requirements:

  • A confident and friendly telephone manner.
  • A strong understanding of Microsoft 365.
  • The ability to learn new CRM and ticketing systems quickly.
  • A right-first-time approach when processing data and orders.

Apply today to join Delta 365 as our Sales Support Coordinator and become part of a team that values accuracy, teamwork and great customer service.

Locations

Egham Surrey

Sales and Support Coordinator (Permanent) in Egham, Surrey employer: Delta 365 Talent Solutions

Delta 365 is an excellent employer that fosters a supportive and collaborative work culture in Egham, Surrey. With a focus on employee development, we offer comprehensive training and growth opportunities within the telecoms and IT sector, ensuring that our team members are well-equipped to excel in their roles. Join us to be part of a dedicated team that values accuracy, teamwork, and exceptional customer service, all while enjoying a balanced work-life schedule.
Delta 365 Talent Solutions

Contact Detail:

Delta 365 Talent Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales and Support Coordinator (Permanent) in Egham, Surrey

✨Tip Number 1

Network like a pro! Reach out to people in the telecoms and IT industry, especially those who work at Delta 365. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Sales Support Coordinator.

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of Microsoft 365 and CRM systems. We want you to show off your skills and confidence, so practice answering common questions and think of examples that highlight your teamwork and customer service experience.

✨Tip Number 3

When you get that interview, don’t just sit back and wait for questions. Be proactive! Ask about the team dynamics and how they handle customer queries. This shows you’re genuinely interested in being part of their supportive environment.

✨Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining Delta 365 and ready to dive into the world of telecoms and IT with us.

We think you need these skills to ace Sales and Support Coordinator (Permanent) in Egham, Surrey

Sales Order Processing
Customer Service
CRM Systems
Ticketing Systems
Microsoft 365
Communication Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Time Management
Adaptability
Technical Understanding
Data Accuracy

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Support Coordinator role. Highlight your experience with CRM systems and any relevant telecoms knowledge to show us you’re the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join Delta 365 and how your background makes you a great addition to our team. Keep it friendly and professional!

Showcase Your Communication Skills: Since this role involves liaising between teams and customers, make sure your application demonstrates your strong communication skills. Use clear and concise language to show us you can convey information effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Delta 365 Talent Solutions

✨Know Your Stuff

Make sure you understand the telecoms and IT industry basics. Familiarise yourself with common terms and processes related to sales support, mobile connectivity, and CRM systems. This will show your potential employer that you're genuinely interested and ready to hit the ground running.

✨Show Off Your Team Spirit

Since this role involves working closely with various teams, be prepared to discuss examples of how you've successfully collaborated in the past. Highlight your ability to communicate effectively and resolve issues as part of a team, as this is crucial for a Sales Support Coordinator.

✨Demonstrate Your Customer Focus

Think of specific instances where you've gone above and beyond for a customer. Delta 365 values great customer service, so share stories that showcase your friendly telephone manner and your commitment to resolving queries efficiently.

✨Practice Makes Perfect

Before the interview, practice answering common questions related to sales support roles. You might also want to rehearse how you'd explain your understanding of Microsoft 365 and any CRM or ticketing systems you've used. This will help you feel more confident and articulate during the actual interview.

Sales and Support Coordinator (Permanent) in Egham, Surrey
Delta 365 Talent Solutions
Location: Egham

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>