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- Tasks: Lead a team to deliver accurate payroll services for 8,500 employees.
- Company: Join Delt, a purpose-driven organisation making a real difference.
- Benefits: Enjoy flexible hybrid working, generous holiday allowance, and skill development opportunities.
- Why this job: Make an impact in a supportive culture while leading a dynamic payroll team.
- Qualifications: Recognised payroll qualification or equivalent experience, with strong leadership skills.
- Other info: Be part of a team where your ideas are valued and growth is encouraged.
The predicted salary is between 40000 - 50000 £ per year.
Location: Weston-Super-Mare / Hybrid
Contract Type: Fixed Term Contract, Full-time (37 hours per week)
Duration: Circa 12 months from July 2026, with some flexibility required depending on business needs
About the Role
We’re looking for an experienced Payroll Team Leader to take responsibility for the delivery of a high-quality, complex payroll service. Supporting circa 8,500 employees across NHS, Teachers, Local Government, and third sector organisations, this role sits at the heart of our Payroll Bureau, ensuring our customers receive a reliable, accurate, and compliant service every time.
As Team Leader, you will lead, motivate, and develop a team of Payroll professionals to provide an exceptional service that meets both internal and external customer expectations. You’ll also play a key role in driving efficiencies, maintaining compliance, and building strong, collaborative relationships with stakeholders.
What You’ll Be Doing
- Leading and motivating a Payroll Delivery Team to provide accurate and timely payroll services.
- Ensuring compliance with all relevant legislation, regulations, policies, and conditions of service.
- Managing reconciliation processes and all periodic payroll and pension returns, meeting mandatory deadlines.
- Providing professional advice and guidance on complex payroll and legislative queries.
- Driving efficiencies through process improvement, technology use, and training across the team.
- Supporting policy development and sharing payroll expertise with colleagues and stakeholders.
- Fostering a culture of customer service excellence, building strong and trusted relationships.
- Overseeing team performance management, resource planning, and issue escalation.
What We’re Looking For
- A recognised payroll qualification (e.g. Diploma in Payroll Management) or equivalent senior-level payroll experience.
- Excellent knowledge of pay-related legislation, pension schemes, and terms and conditions of service.
- Experience managing high-volume, technology-enabled payroll processes and reconciliations.
- Strong leadership skills with a proven ability to motivate and develop a team.
- Experience in managing customer relationships, including service reporting and issue resolution.
- Commitment to continuous professional development and staying current with payroll regulations and best practice.
Why Join Us?
At Delt, people matter - both our team and the communities we serve. You’ll be part of a purpose-driven organisation, where your work makes a visible difference. In return, we offer a supportive culture, flexible hybrid working, and opportunities to grow your skills in a dynamic environment where ideas are welcomed, and impact is recognised.
Benefits: Generous holiday allowance of 25 days plus
Payroll Team Lead in Weston-super-Mare employer: Delt Shared Services Ltd
Contact Detail:
Delt Shared Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Team Lead in Weston-super-Mare
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry and let them know you're on the hunt for a Payroll Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of payroll legislation and best practices. Be ready to discuss how you've led teams and improved processes in the past. We want to see that you can bring your A-game to the table!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that suit your skills and experience. Tailor your approach to show why you’d be a great fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Share a brief insight from the interview that excited you about the role, and remind them why you’re the perfect candidate.
We think you need these skills to ace Payroll Team Lead in Weston-super-Mare
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Payroll Team Leader role. Highlight your relevant experience, especially in managing payroll processes and leading teams. We want to see how your skills match what we're looking for!
Showcase Your Qualifications: Don’t forget to mention any payroll qualifications you have, like a Diploma in Payroll Management. This is key for us, as we value recognised qualifications that demonstrate your expertise in the field.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to complex topics like payroll!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Delt Shared Services Ltd
✨Know Your Payroll Stuff
Make sure you brush up on your knowledge of payroll legislation and processes. Be ready to discuss specific examples of how you've managed payroll in the past, especially in high-volume environments. This will show that you’re not just familiar with the theory but have practical experience too.
✨Show Off Your Leadership Skills
Prepare to talk about your leadership style and how you've motivated teams in previous roles. Think of specific instances where you’ve driven efficiencies or improved team performance. This is your chance to demonstrate that you can lead a team effectively in a fast-paced environment.
✨Customer Service is Key
Since this role involves managing customer relationships, be ready to share examples of how you've handled complex queries or resolved issues for clients. Highlight your ability to build strong relationships and ensure customer satisfaction, as this is crucial for the role.
✨Be Ready for Process Improvement Questions
Expect questions about how you’ve implemented process improvements in your previous roles. Think about any technology you've used to streamline payroll processes and be prepared to discuss the impact of these changes. This shows that you’re proactive and focused on continuous improvement.