At a Glance
- Tasks: Support and maintain end user devices while driving service improvements and adopting modern technologies.
- Company: Join Delt, a purpose-driven company focused on better health and care for communities.
- Benefits: Enjoy 25 days holiday, flexible leave, pension contributions, and training opportunities.
- Other info: Be part of a team that’s one of the UK’s most loved workplaces.
- Why this job: Make a real impact in a supportive environment that values innovation and inclusivity.
- Qualifications: Customer-focused IT professional with strong technical skills and ITIL experience.
The predicted salary is between 36000 - 36000 £ per year.
Contract Type
Full time, Permanent (37 hours per week)
Salary
As an IT Desktop Engineer at Delt, you’ll provide enterprise-level support to multiple large customer organisations across the Southwest.
Working within a complex, multi-tenanted environment, you’ll be responsible for administering the technologies and tools that support end user devices throughout their entire lifecycle.
This role goes beyond day-to-day support.
You’ll contribute to service improvement, project delivery and the adoption of modern workplace technologies, helping to ensure Delt’s end user computing services are secure, scalable and aligned with organisational strategy and industry best practice.
You’ll work closely with colleagues across Infrastructure, Projects and Service Management, supporting customers with confidence while helping shape how services evolve.
- What you’ll do
- Delivering, maintaining and supporting end user device hardware, software and related components across multiple customer estates.
- Supporting services in line with IT strategy, enterprise architecture and industry best practice to ensure reliability, security and scalability.
- Delivering discrete technical work packages and contributing to wider infrastructure and end user computing projects.
- Evaluating, testing and implementing new technologies, software and services to improve user experience and service efficiency.
- Providing accurate effort and time estimates for customer requests and project activity.
- Supporting customers and colleagues across operational processes, project engagements and service improvements.
- Providing guidance to junior colleagues, contributing to capability development within the team.
- Keeping up to date with industry trends, product lifecycles and technology roadmaps to inform recommendations and future planning.
- What you’ll bring
You’ll be a customer-focused IT professional with strong technical foundations and a proactive approach to service delivery.
- ITIL Foundation (v3 or v4).
- Proven experience working in a professional, ITIL-aligned service environment.
- Experience contributing to technical project delivery and working with project managers and third-party suppliers.
- Strong knowledge of Microsoft Windows operating systems and device management platforms, including SCCM and Intune.
- Experience supporting mobile and modern endpoint platforms such as Apple Business Manager and Android Enterprise.
- Experience with application packaging and deployment (App-V, MSI, MSIX).
- Good working knowledge of Group Policy, Active Directory, Azure AD, Conditional Access and Microsoft security baselines.
- Familiarity with modern endpoint security, patch management and compliance practices.
- Excellent troubleshooting, communication and stakeholder engagement skills.
- A strong sense of ownership and accountability for service quality.
- Full UK driving licence and willingness to travel across customer sites.
Why Delt?
Delt is a commercial company owned by the public sector and run for the benefit of the public.
Everything we do supports better health, better care and better value for the communities we serve.
If you want to do work that matters, in an environment that’s ambitious, inclusive, and genuinely different, this could be your next step.
You’ll be part of a purpose-driven team that values trust, flexibility and innovation.
We’re proud to be one of the UK’s most loved workplaces, supporting thousands of professionals who rely on our services every day.
Benefits include
- Generous holiday allowance of 25 days plus bank holidays
- Up to 12 flex leave days a year
- Matched contribution pension scheme up to 10% of salary
- Opportunities to buy and sell leave
- Employee shopping savings portal
- Opportunities for training to be funded by Delt
- EV salary sacrifice
- Performance Related Pay
- Employee assistance programme supporting mental and physical wellbeing
- #J-18808-Ljbffr
Desktop Engineer in Weston-super-Mare employer: Delt Shared Services Ltd
Delt Shared Services is an exceptional employer that prioritises a people-centred work culture, offering a collaborative environment where employees can thrive. With generous benefits such as a substantial holiday allowance, a matched pension scheme, and opportunities for professional growth, Delt empowers its team to make a meaningful impact in the community. Located in Plymouth, this role as a Customer Solutions Architect not only allows for hybrid working but also positions you at the forefront of transforming technology landscapes for vital public services.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Engineer in Weston-super-Mare
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Delt Shared Services Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Delt Shared Services Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Delt Shared Services Ltd!
✨Direct Apply to Delt Shared Services Ltd
Let's not forget to apply directly through the Delt Shared Services Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Desktop Engineer in Weston-super-Mare
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Delt Shared Services Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Delt Shared Services Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Delt Shared Services Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
