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- Tasks: Lead training for GP practices, focusing on clinical systems and Microsoft tools.
- Company: Delt Shared Services is a not-for-profit supporting public services in the Southwest.
- Benefits: Enjoy 25 days holiday, flexible leave, pension contributions, and wellness support.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
- Qualifications: Experience in training management, strong Microsoft skills, and a driving licence required.
- Other info: Salary ranges from £35,000 to £45,000, with opportunities for personal development.
The predicted salary is between 30000 - 40000 £ per year.
At Delt Shared Services, we don't just provide IT and business support - we enable public services to deliver critical outcomes across the Southwest. As a not-for-profit company jointly owned by the NHS and local government, everything we do has purpose.
We're now looking for an IT Training Manager to lead our clinical and IT training function, supporting General Practices across Devon. If you're passionate about improving digital confidence in primary care settings, know your way around GP clinical systems and Microsoft tools, and have a track record of leading training delivery - this could be your next step.
What Youll Be Doing
- Leading a dispersed team of Clinical System Champions to deliver impactful, consistent training services across GP practices.
- Designing and delivering training solutions on key clinical systems and national applications (e.g., SCR, e-RS).
- Providing basic IT training to primary care staff - including Microsoft Teams, Word, Excel, and PowerPoint - tailored to varying levels of digital literacy.
- Building and maintaining strong relationships with the Integrated Care Board and other key stakeholders.
- Conducting training needs analyses and driving continuous improvements in service delivery.
- Managing budgets, resources, and reporting to ensure efficient operations and high levels of customer satisfaction.
What Were Looking For
- Experience managing and coaching teams, with an ability to lead through influence in a matrixed environment.
- Proven experience across the full training cycle; from needs analysis to delivery and evaluation.
- Strong skills in Microsoft Office applications and familiarity with e-learning and blended learning methods.
- Ability to manage multiple workstreams and work collaboratively across partner organisations.
- Excellent interpersonal and communication skills, with a talent for building trust and engagement.
- A full UK driving licence and willingness to travel to GP practices (up to 2 days per week).
- Experience in or understanding of General Practice or the NHS is a distinct advantage.
The salary for this role is £35,000 - £45,000 per annum, reflecting our openness to candidates with varying levels of experience and expertise.
Why Delt?
We offer more than a job. At Delt, you'll find meaning in your work, flexibility in how you deliver it, and a commitment to your development. Recognised as one of the UK's most loved workplaces, we're proud to build services that matter - for the NHS, local authorities, and the communities they serve.
Benefits Include
- Generous holiday allowance of 25 days plus bank holidays
- Up to 12 flex leave days a year
- Matched contribution pension scheme up to 10% of salary
- Life assurance scheme
- Opportunities to buy and sell leave
- Employee shopping savings portal
- Opportunities for training to be funded by Delt
- EV salary sacrifice
- Annual Performance Bonus
- Employee assistance programme supporting mental and physical wellbeing
If you want to know about the total package we offer, please see our future employee page here.
Deadline for applications: Apply today and help us help others do amazing things.
Contact Detail:
Delt Shared Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Training Manager Job in UK Recruiting by Delt Shared Services Ltd
✨Tip Number 1
Familiarise yourself with the specific clinical systems and Microsoft tools mentioned in the job description. Being able to demonstrate your knowledge and experience with these technologies during interviews will set you apart from other candidates.
✨Tip Number 2
Network with professionals in the NHS and local government sectors. Building relationships with individuals who work in or have connections to Delt Shared Services can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in managing and coaching teams, especially in a matrixed environment. Be ready to share specific examples of how you've influenced team performance and delivered training successfully.
✨Tip Number 4
Research Delt Shared Services and their mission to support public services. Understanding their values and goals will help you align your responses during interviews and show that you're genuinely interested in contributing to their purpose.
We think you need these skills to ace Information Technology Training Manager Job in UK Recruiting by Delt Shared Services Ltd
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT training and management. Focus on your ability to lead teams and deliver training solutions, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving digital confidence in primary care settings. Mention specific examples of how you've successfully led training initiatives in the past.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft Office applications and any experience with e-learning methods. This will demonstrate your capability to deliver training effectively across various platforms.
Showcase Your Interpersonal Skills: Since building relationships is crucial for this role, include examples of how you've successfully engaged with stakeholders or managed teams in previous positions.
How to prepare for a job interview at Delt Shared Services Ltd
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in managing and delivering training programmes. Highlight specific examples where you've successfully led a team or improved training outcomes, especially in clinical or IT settings.
✨Demonstrate Your Technical Skills
Since the role requires strong skills in Microsoft Office applications and familiarity with clinical systems, be ready to talk about your proficiency in these areas. You might even want to mention any relevant certifications or training you've completed.
✨Emphasise Relationship Building
Delt Shared Services values strong relationships with stakeholders. Prepare to share examples of how you've built trust and engagement with colleagues or clients in previous roles, particularly in a healthcare or public service context.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenges in a training environment. Think of scenarios where you've had to conduct training needs analyses or manage multiple workstreams effectively.
