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- Tasks: Lead IT training for GP practices, enhancing digital skills and confidence.
- Company: Delt Shared Services supports public services across the Southwest, owned by the NHS and local government.
- Benefits: Enjoy a generous holiday allowance, pension scheme, performance bonus, and employee wellbeing support.
- Why this job: Make a real impact in healthcare while working in a supportive and purpose-driven environment.
- Qualifications: Experience in training delivery, team management, and strong Microsoft Office skills required.
- Other info: Hybrid role with travel across Devon; perfect for those passionate about digital transformation in healthcare.
The predicted salary is between 36000 - 60000 £ per year.
Location: Hybrid – Plymouth with travel across Devon (up to 2 days/week) DOE) plus performance bonus
Contract: Full-time, Permanent
At Delt Shared Services, we don't just provide IT and business support - we enable public services to deliver critical outcomes across the Southwest. As a not-for-profit company jointly owned by the NHS and local government, everything we do has purpose.
We're now looking for an IT Training Manager to lead our clinical and IT training function, supporting General Practices across Devon. If you're passionate about improving digital confidence in primary care settings, know your way around GP clinical systems and Microsoft tools, and have a track record of leading training delivery - this could be your next step.
- Leading a dispersed team of Clinical System Champions to deliver impactful, consistent training services across GP practices.
- Providing basic IT training to primary care staff - including Microsoft Teams, Word, Excel, and PowerPoint - tailored to varying levels of digital literacy.
- Building and maintaining strong relationships with the Integrated Care Board and other key stakeholders.
- Conducting training needs analyses and driving continuous improvements in service delivery.
- Experience managing and coaching teams, with an ability to lead through influence in a matrixed environment.
- Proven experience across the full training cycle; from needs analysis to delivery and evaluation.
- Strong skills in Microsoft Office applications and familiarity with e-learning and blended learning methods.
- Excellent interpersonal and communication skills, with a talent for building trust and engagement.
- A full UK driving licence and willingness to travel to GP practices (up to 2 days per week).
Generous holiday allowance of 25 days plus bank holidays
Matched contribution pension scheme up to 10% of salary
Life assurance scheme
Opportunities to buy and sell leave
Employee shopping savings portal
Opportunities for training to be funded by Delt
EV salary sacrifice
Annual Performance Bonus
Employee assistance programme supporting mental and physical wellbeing
Apply today and help us help others do amazing things.
Locations
Information Technology Training Manager employer: Delt Shared Services Ltd
Contact Detail:
Delt Shared Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Training Manager
✨Tip Number 1
Familiarise yourself with the specific clinical systems used in GP practices across Devon. Understanding these systems will not only help you during interviews but also demonstrate your commitment to the role and your ability to lead training effectively.
✨Tip Number 2
Network with professionals in the healthcare IT sector, especially those involved in training and development. Engaging with current employees or attending relevant events can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience in managing and coaching teams. Be ready to share specific examples of how you've influenced team performance and improved training delivery, as this is a key aspect of the role.
✨Tip Number 4
Showcase your knowledge of blended learning methods and e-learning tools. Being able to articulate how you would implement these in your training sessions will set you apart from other candidates and align with the company's focus on continuous improvement.
We think you need these skills to ace Information Technology Training Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements for the IT Training Manager position. Tailor your application to highlight your relevant experience in leading training delivery and improving digital confidence.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with clinical systems and Microsoft tools. Provide specific examples of how you've successfully managed training programmes and coached teams in previous roles.
Showcase Interpersonal Skills: Since the role requires excellent communication and relationship-building skills, include examples that demonstrate your ability to engage with stakeholders and build trust within a team or organisation.
Tailor Your Application: Make sure your application reflects your passion for improving digital literacy in primary care settings. Use keywords from the job description to align your skills and experiences with what Delt Shared Services is looking for.
How to prepare for a job interview at Delt Shared Services Ltd
✨Show Your Passion for Digital Confidence
Make sure to express your enthusiasm for improving digital skills in primary care settings. Share examples of how you've successfully enhanced digital confidence in previous roles, as this aligns perfectly with the company's mission.
✨Demonstrate Your Training Expertise
Be prepared to discuss your experience across the full training cycle. Highlight specific instances where you conducted training needs analyses and delivered impactful training sessions, especially using Microsoft tools like Teams, Word, Excel, and PowerPoint.
✨Build Rapport with Stakeholders
Since the role involves maintaining strong relationships with key stakeholders, think of ways to showcase your interpersonal skills. Prepare anecdotes that illustrate how you've built trust and engagement with various teams or clients in the past.
✨Highlight Your Leadership Skills
As you'll be leading a dispersed team, it's crucial to demonstrate your leadership abilities. Share experiences where you've managed and coached teams effectively, particularly in a matrixed environment, to show you can lead through influence.
