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- Tasks: Support clients and manage operational tasks in a dynamic office environment.
- Company: Join a forward-thinking company that values teamwork and collaboration.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and employee assistance programmes.
- Other info: Monday to Friday hours with opportunities for growth and development.
- Why this job: Be part of a supportive team and develop your skills in a fast-paced role.
- Qualifications: Experience in admin roles, strong communication skills, and a proactive attitude.
The predicted salary is between 25000 - 30000 £ per year.
DSL are looking to add to our team of support hub administrators. This role will involve day-to-day liaison with Clients, along with providing support for all operational workstreams at all levels - managers, assistant managers, supervisors and engineers.
Your Role:
- Health and safety awareness carrying out duties for self and colleagues
- Supporting as required in the administration of Operating Procedures from processing quotes, raising and planning both reactive and planned works on SimPRO
- Liaising with Clients, suppliers, subcontractors and engineers, by email and telephone, including managing inbox and taking incoming calls
- Assist with managing the PPM schedule
- Assisting with purchasing of materials/plant hire
- Assist with arranging subcontractors
- Receiving deliveries, allocating and labelling for relevant engineer/job
- Assist with booking out of plant to engineers
- Assist with assigning new plant/equipment asset numbers, including updating SimPRO
- Assist with updating KPIs
- Assist with receipting purchases, checking and approving invoices on SimPRO
- Assist with checking engineers’ timesheets for correct completion of all data required
- Any other duties that may be required from time to time
Your Skills:
- Proven experience in a similar sales admin/support role
- Proactive, with attention to detail, good organisational and time management skills.
- Able to prioritise and multitask.
- Excellent written and verbal communication skills
- Customer service attitude
- Computer literate, Microsoft Office/M365, Teams and Sharepoint.
- Experience of using SimPRO would be beneficial
Your Hours:
Working 5 days a week, Monday to Friday, 9.00am till 5.00pm.
Company pension scheme
Employee assistance program
25 days annual leave per annum (Plus bank holidays)
DSL is an equal opportunities employer.
Support Hub Administrator (Office based) in Maidstone employer: Delron Services Ltd.
Contact Detail:
Delron Services Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Hub Administrator (Office based) in Maidstone
✨Tip Number 1
Get to know the company before your interview! Research DSL, their values, and what they do. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with clients and colleagues, being clear and confident in your verbal and written communication is key. Try role-playing common scenarios with a friend.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to prioritise and multitask effectively, which is crucial for the Support Hub Administrator role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Support Hub Administrator (Office based) in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Support Hub Administrator role. Highlight your relevant experience in sales admin or support roles, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your customer service attitude and any experience with SimPRO, as these are key for us.
Show Off Your Communication Skills: Since this role involves liaising with clients and colleagues, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Delron Services Ltd.
✨Know Your Stuff
Make sure you understand the role of a Support Hub Administrator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like liaising with clients and managing operational workstreams. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Communication Skills
Since this role involves a lot of communication, be prepared to demonstrate your excellent written and verbal skills. Practice explaining complex ideas simply, as you might need to do this when discussing processes or liaising with clients during the interview.
✨Be Proactive and Organised
Highlight your proactive nature and organisational skills during the interview. Share examples from your past experience where you successfully managed multiple tasks or improved a process. This will show that you can handle the demands of the role effectively.
✨Familiarise Yourself with SimPRO
If you have experience with SimPRO, great! If not, take some time to learn about it before the interview. Being able to discuss how you would use it for tasks like managing the PPM schedule or updating KPIs will set you apart from other candidates.