At a Glance
- Tasks: Support growth and retention of existing Puppet customers while identifying new opportunities.
- Company: Join Perforce, a dynamic tech company focused on innovation and customer success.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional development.
- Other info: Collaborate with cross-functional teams and enjoy a fast-paced, growth-oriented workplace.
- Why this job: Kickstart your sales career and make a real impact in a supportive environment.
- Qualifications: 2-4 years in sales or customer-facing roles; familiarity with software solutions preferred.
The predicted salary is between 30000 - 40000 € per year.
The Manager of Sales for the Puppet team at Perforce is seeking an Associate Account Executive to support the growth and retention of an existing commercial customer base. This role is aligned to existing accounts with defined revenue expectations, focused on expansion, renewal support, and customer value realization. The Associate Account Executive will work closely with customers to identify growth opportunities, support sales execution, and help ensure long‑term customer success. This is a developmental role designed to build strong commercial sales fundamentals and prepare individuals for future full Account Executive responsibility.
Responsibilities
- Account Management & Revenue Growth
- Manage and support a portfolio of existing Puppet customers
- Identify upsell and cross‑sell opportunities, including license expansion and adoption of additional products
- Build and maintain relationships with technical stakeholders, economic buyers, and procurement contacts
- Conduct business reviews ahead of renewals to validate value delivered and identify potential growth or retention risks
- Sales Support & Execution
- Support opportunity progression within existing accounts, including discovery, quoting, and contract execution
- Assist in managing renewals, expansions, and commercial conversations aligned to customer needs
- Maintain accurate account data, opportunity details, and activity tracking in Salesforce
- Collaboration & Customer Success
- Partner closely with Customer Success, Sales Engineering, Product, Support, and Finance to ensure positive customer outcomes
- Serve as a trusted point of contact for customers, responding to questions and coordinating internal resources
- Share customer feedback internally to improve messaging, process, and product alignment
Requirements
- 2–4 years of experience in sales, account management, customer success, or a customer‑facing commercial role
- Experience with software, SaaS, or cloud solutions strongly preferred
- Understanding of account expansion, renewals, and customer lifecycle management
- Strong written, verbal, and presentation skills
- Familiarity with CRM tools (Salesforce preferred)
- Ability to analyze account data and identify growth opportunities
- Comfortable learning and supporting technical products and engaging with both technical and business stakeholders
- Ability to work independently, manage priorities, and collaborate effectively in a fast‑paced environment
Perforce Software is an equal opportunity employer and values diversity. All qualified applicants are encouraged to apply.
Associate Account Executive - Puppet EMEA (AP) employer: Delphix
Perforce Software is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Associate Account Executive role in EMEA. With a strong focus on employee growth, you will have the opportunity to develop your sales skills while working closely with a diverse team dedicated to customer success. Located in a vibrant region, Perforce offers unique advantages such as collaboration with industry leaders and access to cutting-edge software solutions, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Account Executive - Puppet EMEA (AP)
✨Tip Number 1
Network like a pro! Reach out to current employees at Puppet or similar companies on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Puppet's products and their customer success stories. Show us that you understand their value and how you can contribute to customer growth and retention.
✨Tip Number 3
Practice your pitch! Be ready to discuss how you've identified growth opportunities in past roles. We want to hear about your successes and how you can replicate them at Puppet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in being part of the team.
We think you need these skills to ace Associate Account Executive - Puppet EMEA (AP)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Associate Account Executive role. Highlight your experience in sales, account management, or customer success, and don’t forget to mention any familiarity with software or SaaS solutions.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with the responsibilities outlined in the job description. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to drive revenue growth and manage accounts effectively. Numbers speak volumes, so include metrics where possible!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Delphix
✨Know Your Stuff
Before the interview, make sure you understand Puppet's products and how they fit into the SaaS landscape. Familiarise yourself with their customer base and think about how you can help them grow. This will show your potential employer that you're genuinely interested and ready to contribute.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully managed accounts or identified growth opportunities. Be ready to discuss how you approached upselling or cross-selling in previous roles. This will demonstrate your ability to drive revenue and support customer success.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their team dynamics and how they collaborate with other departments. This shows that you value teamwork and are keen to integrate well within their culture.
✨Be Data-Driven
Since the role involves analysing account data, come prepared with examples of how you've used data to inform your decisions in past roles. Discuss any experience you have with CRM tools like Salesforce, as this will highlight your technical proficiency and readiness for the job.
