Delphi Care Solutions Ltd is supporting one of our amazing and family-oriented clients – an ambitious, values-driven independent domiciliary care agency based in Guildford, Hampshire. We are seeking a dedicated and experienced Registered Home Care Manager to play a pivotal role in setting up and leading its new service across Guildford and the surrounding areas.
What You’ll Be Doing
Business Setup & Growth
- Lead the recruitment, selection, and induction of new carers, ensuring all safeguarding and compliance checks are completed
- Deliver high-quality training aligned with the Care Certificate standards
- Assist in selecting and implementing care management software
- Plan and manage advertising and outreach to attract new service users
Leadership & Management
- Oversee daily operations of the domiciliary care service
- Manage and support the care team, ensuring clarity of roles and responsibilities
- Promote a culture of dignity, respect, and high-quality care
- Maintain CQC compliance and quality assurance standards
Care Delivery
- Ensure safe, effective care delivery with accurate documentation
- Update company policies alongside senior management
- Conduct care assessments, manage risk, and oversee safeguarding
- Lead on infection control, health and safety, and complaints handling
Service User & Service Development
- Undertake home visits to assess needs and monitor quality
- Develop person-centred care plans with service users, families, and professionals
- Support business growth in line with company values
Team Recruitment & Supervision
- Recruit, induct, and supervise care staff
- Manage rotas and staffing levels to ensure continuity
- Share responsibility for the on-call rota, including out-of-hours support
Qualifications
- NVQ Level 5 in Leadership for Health and Social Care (or equivalent)
- Previous experience as a Deputy Manager or Registered Manager in domiciliary (home) care
- Strong knowledge of CQC regulations and legal requirements
- Excellent organisational, leadership, and interpersonal skills
- Enhanced DBS (or willingness to obtain one)
- Full UK driving licence (no more than 3 penalty points)
Desirable
- Train the Trainer qualification
Personal Qualities
- Compassionate, empathetic, and dedicated to high-quality care
- Proactive, solutions-focused, and resilient under pressure
- A collaborative and positive team leader
What We Offer
- Competitive salary (£38k–£40k) depending on experience
- Performance-related bonus
- 23 days annual leave + 8 bank holidays
- Company pension scheme
- Professional development and training opportunities
- A genuine opportunity to be part of a growing, values-driven organisation
If you are a CQC-ready leader looking for a role where you can truly make your mark, we want to hear from you.
