At a Glance
- Tasks: Lead a domiciliary care agency through regulatory recovery and service relaunch.
- Company: Delphi Care Solutions, dedicated to high-quality, person-centred support.
- Benefits: Competitive salary, pension contribution, professional development, and performance-linked progression.
- Why this job: Make a real difference in the lives of those with complex needs while leading a passionate team.
- Qualifications: Experience as a Registered Manager and strong understanding of CQC regulations required.
- Other info: Full autonomy to rebuild the service and excellent career growth opportunities.
The predicted salary is between 30000 - 45000 £ per year.
Delphi Care Solutions is supporting one of its clients - a domiciliary care agency specialising in high-quality, person-centred support for children, young people, and adults with complex needs, including autism, learning disabilities, and behaviours that challenge. Our client is looking for a high-calibre, turnaround-experienced candidate capable of leading the service through regulatory recovery and relaunch/reset. This role is looking to attract a credible, resilient, and values-led Registered Manager with experience in regulatory recovery, service re-registration, and governance reset, directly aligned with the findings from our most recent CQC inspection.
Location: Dartford, Kent (oversight across Kent & surrounding areas)
Contract Type: Full-time, Permanent
Contracted Hours: 40 hours per week (Monday–Friday, with flexibility)
Start Date: February 2026 (subject to CQC registration)
Salary: £35,000 – £45,000 per annum (DOE, turnaround experience essential)
As the Registered Manager, you will provide strong, visible, and accountable leadership, overseeing:
- Regulatory recovery and CQC re-registration
- Governance, risk management, and quality assurance
- Recruitment, induction, and supervision of staff
- Safe service resumption from a non-operational baseline
This role is accountable under the Health and Social Care Act 2008 and will support the provider in removing dormancy and resuming operations safely. The postholder will also lead inspection engagement and service relaunch/reset in line with agreed governance frameworks and external advisory support.
KEY RESPONSIBILITIES
- Regulatory & Compliance
- Apply for and maintain CQC Registered Manager status
- Lead regulatory recovery following an Inadequate rating
- Ensure full compliance with:
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- CQC Fundamental Standards
- CQC KLOEs (Safe, Effective, Caring, Responsive, Well-led)
- Provide clear, accountable leadership across the service
- Establish a positive, open, learning culture
- Embed effective supervision, appraisal, and staff accountability systems
- Ensure safeguarding systems are effective and robust
- Lead incident management, complaints, and learning from events
- Lead the safe re-opening of the service
- Recruit, induct, and develop care staff in line with CQC expectations
- Ensure staffing levels, rotas, and competencies meet regulatory standards
- Oversee care planning, risk assessment, and person-centred delivery
- Support business development and local authority engagement
- Build professional relationships with: Local Authorities, Commissioners, Health professionals, Families and service users
- Contribute to occupancy growth and service sustainability
- Report directly to the Director
- Act as the accountable leader for service quality and compliance
- Maintain accurate records, evidence, and audit trails
- Accountable for meeting regulatory outcomes independently of external consultancy
- Collaborate with external advisors (e.g., Delphi Task Force) without delegating statutory RM responsibilities
- Understand that CQC registration approval is a condition precedent to full confirmation of role
Person Specification
- Essential Criteria
- Eligible and willing to apply for CQC Registered Manager registration
- Minimum 2–3 years’ experience as a Registered Manager (homecare preferred)
- Proven experience of: CQC inspections, compliance, governance, and leading services through improvement or recovery
- Strong understanding of: CQC regulations, enforcement, Fundamental Standards, and safeguarding (adults & children)
- Excellent leadership, communication, and decision-making skills
- Ability to build a service from a non-operational or early-stage position
- Experience turning around Inadequate or Requires Improvement services
- Experience opening or re-launching a service
- Business development and LA commissioning experience
- Degree in health and social care management and Level 5 Diploma in Leadership for Health and Social Care
- Experience mentoring teams and embedding quality cultures
Benefits:
- Performance-linked progression after service relaunch
- Full autonomy to rebuild and lead the service
- External governance and compliance support (Delphi Task Force)
- Pension contribution
- Annual leave entitlement in line with statutory requirements
- Professional development support
Registered Manager - Domiciliary Care in Dartford employer: Delphi Care Solutions
Contact Detail:
Delphi Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager - Domiciliary Care in Dartford
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and engage with professionals on platforms like LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its recent CQC inspections. Show them you understand their challenges and have ideas for improvement. This will demonstrate your commitment and readiness to lead the service through recovery.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've successfully managed teams, improved services, or navigated regulatory challenges. This will help you stand out as a credible candidate.
✨Tip Number 4
Don’t forget to apply through our website! We’re all about making the application process smooth and straightforward. Plus, it shows you’re serious about joining our team and making a difference in domiciliary care.
We think you need these skills to ace Registered Manager - Domiciliary Care in Dartford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in regulatory recovery and compliance. We want to see how your skills align with the specific needs of the role, so don’t hold back on showcasing your turnaround experience!
Showcase Your Leadership Skills: As a Registered Manager, strong leadership is key. Use your application to demonstrate your ability to lead teams effectively and create a positive culture. Share examples of how you've successfully managed staff and improved service delivery in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to address all the essential criteria mentioned in the job description without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can ensure your application gets the attention it deserves, and you’ll be one step closer to joining our team!
How to prepare for a job interview at Delphi Care Solutions
✨Know Your Regulations
Familiarise yourself with the Health and Social Care Act 2008 and CQC regulations. Be prepared to discuss how your experience aligns with these standards, especially in terms of regulatory recovery and compliance.
✨Showcase Leadership Skills
Prepare examples that demonstrate your leadership style and how you've successfully led teams through challenging situations. Highlight your ability to create a positive culture and ensure staff accountability.
✨Understand the Role's Challenges
Research the common challenges faced by domiciliary care agencies, particularly those related to CQC inspections. Be ready to discuss how you would approach these challenges and implement effective solutions.
✨Engage with Stakeholders
Think about how you would build relationships with local authorities, health professionals, and families. Prepare to share your strategies for stakeholder engagement and how they contribute to service growth and sustainability.