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- Tasks: Lead a domiciliary care agency through regulatory recovery and service relaunch.
- Company: Delphi Care Solutions, dedicated to high-quality, person-centred support.
- Benefits: Competitive salary, performance-linked progression, and professional development support.
- Why this job: Make a real difference in the lives of those with complex needs.
- Qualifications: 2-3 years as a Registered Manager with CQC turnaround experience.
- Other info: Full autonomy to rebuild the service and external support available.
The predicted salary is between 30000 - 45000 £ per year.
Delphi Care Solutions is supporting one of its clients - a domiciliary care agency specialising in high-quality, person-centred support for children, young people, and adults with complex needs, including autism, learning disabilities, and behaviours that challenge. Our client is looking for a high-calibre, turnaround-experienced candidate capable of leading the service through regulatory recovery and relaunch/reset. This role is looking to attract a credible, resilient, and values-led Registered Manager with experience in regulatory recovery, service re-registration, and governance reset, directly aligned with the findings from our most recent CQC inspection.
Location: Dartford, Kent (oversight across Kent & surrounding areas)
Contract Type: Full-time, Permanent
Contracted Hours: 40 hours per week (Monday–Friday, with flexibility)
Start Date: February 2026 (subject to CQC registration)
Salary: £35,000 – £45,000 per annum (DOE, turnaround experience essential)
As the Registered Manager, you will provide strong, visible, and accountable leadership, overseeing:
- Regulatory recovery and CQC re-registration
- Governance, risk management, and quality assurance
- Recruitment, induction, and supervision of staff
- Safe service resumption from a non-operational baseline
This role is accountable under the Health and Social Care Act 2008 and will support the provider in removing dormancy and resuming operations safely. The postholder will also lead inspection engagement and service relaunch/reset in line with agreed governance frameworks and external advisory support.
KEY RESPONSIBILITIES
Regulatory & Compliance
- Apply for and maintain CQC Registered Manager status
- Lead regulatory recovery following an Inadequate rating
- Ensure full compliance with:
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- CQC Fundamental Standards
- CQC KLOEs (Safe, Effective, Caring, Responsive, Well-led)
Leadership & Governance
- Provide clear, accountable leadership across the service
- Establish a positive, open, learning culture
- Embed effective supervision, appraisal, and staff accountability systems
- Ensure safeguarding systems are effective and robust
- Lead incident management, complaints, and learning from events
Operational Development
- Lead the safe re-opening of the service
- Recruit, induct, and develop care staff in line with CQC expectations
- Ensure staffing levels, rotas, and competencies meet regulatory standards
- Oversee care planning, risk assessment, and person-centred delivery
Business Growth & Stakeholder Engagement
- Support business development and local authority engagement
- Build professional relationships with: Local Authorities, Commissioners, Health professionals, Families and service users
- Contribute to occupancy growth and service sustainability
Accountability
- Report directly to the Director
- Act as the accountable leader for service quality and compliance
- Maintain accurate records, evidence, and audit trails
- Accountable for meeting regulatory outcomes independently of external consultancy
- Collaborate with external advisors (e.g., Delphi Task Force) without delegating statutory RM responsibilities
- Understand that CQC registration approval is a condition precedent to full confirmation of role
Requirements
Person Specification
Essential Criteria
- Eligible and willing to apply for CQC Registered Manager registration
- Minimum 2–3 years' experience as a Registered Manager (homecare preferred)
- Proven experience of CQC inspections, compliance, governance, and leading services through improvement or recovery
- Proven domiciliary care management experience, including oversight of community-based visits, scheduling, and lone-working systems
- Demonstrated success in improving CQC ratings in underperforming services
- Strong understanding of CQC regulations, enforcement, Fundamental Standards, and safeguarding (adults & children)
- Strong CQC turnaround experience, capable of leading a service from Inadequate to Good/Outstanding
- Advanced governance and quality assurance skills, including structured audits, trend analysis, and system-level improvement frameworks
- Leadership style that promotes a learning culture, staff development, and reflective practice
- Experience in building client confidence, attracting new referrals, and supporting business growth to help stabilise and expand the service
- Ability to build a service from a non-operational or early-stage position
- Confidence and capability in inspection readiness, governance, and strategic quality assurance
Desirable Criteria
- Experience turning around Inadequate or Requires Improvement services
- Experience opening or re-launching a service
- Business development and LA commissioning experience
- Degree in health and social care management and Level 5 Diploma in Leadership for Health and Social Care
- Experience mentoring teams and embedding quality cultures
Benefits
- Performance-linked progression after service relaunch
- Full autonomy to rebuild and lead the service
- External governance and compliance support (Delphi Task Force)
- Pension contribution
- Annual leave entitlement in line with statutory requirements
- Professional development support
Registered Manager in Dartford employer: Delphi Care Solutions
Contact Detail:
Delphi Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager in Dartford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the care sector. Attend local events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its recent CQC inspections. Show them you’re not just another candidate; you’re genuinely interested in their mission and ready to lead them through regulatory recovery. Tailor your answers to highlight your turnaround experience and how it aligns with their needs.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on articulating your leadership style and how you’ve successfully managed compliance and governance in previous roles. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Registered Manager role. Plus, it shows you’re serious about joining our team and makes it easier for us to keep track of your application.
We think you need these skills to ace Registered Manager in Dartford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in regulatory recovery and compliance. We want to see how your skills align with the specific needs of the role, so don’t hold back on showcasing your turnaround experience!
Showcase Your Leadership Skills: As a Registered Manager, strong leadership is key. Use your application to demonstrate your ability to lead teams effectively and create a positive culture. Share examples of how you've developed staff and managed challenges in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This will help us quickly see why you’re the right fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Delphi Care Solutions
✨Know Your Regulations
Familiarise yourself with the Health and Social Care Act 2008 and CQC regulations. Be prepared to discuss how your experience aligns with these standards, especially in terms of regulatory recovery and compliance.
✨Showcase Your Turnaround Experience
Prepare specific examples of how you've successfully led services through improvement or recovery. Highlight any instances where you've turned around an Inadequate rating to Good or Outstanding, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
Be ready to talk about your leadership style and how you foster a positive, learning culture within your team. Discuss how you ensure effective supervision and accountability, as these are key aspects of the role.
✨Engage with Stakeholders
Think about how you've built relationships with local authorities, health professionals, and families in the past. Be prepared to share strategies for engaging stakeholders and contributing to business growth, as this will be crucial for the role.
