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- Tasks: Lead a domiciliary care agency through regulatory recovery and service relaunch.
- Company: Delphi Care Solutions, dedicated to high-quality, person-centred support.
- Benefits: Competitive salary, pension contribution, professional development, and performance-linked progression.
- Why this job: Make a real difference in the lives of those with complex needs while leading a passionate team.
- Qualifications: 2-3 years as a Registered Manager with experience in CQC compliance and service improvement.
- Other info: Full autonomy to rebuild the service and external support from the Delphi Task Force.
Delphi Care Solutions is supporting one of its clients - a domiciliary care agency specialising in high-quality, person-centred support for children, young people, and adults with complex needs, including autism, learning disabilities, and behaviours that challenge. Our client is looking for a high-calibre, turnaround-experienced candidate capable of leading the service through regulatory recovery and relaunch/reset. This role is looking to attract a credible, resilient, and values-led Registered Manager with experience in regulatory recovery, service re-registration, and governance reset, directly aligned with the findings from our most recent CQC inspection.
Location: Dartford, Kent (oversight across Kent & surrounding areas)
Contract Type: Full-time, Permanent
Contracted Hours: 40 hours per week (Monday–Friday, with flexibility)
Start Date: February 2026 (subject to CQC registration)
Reports To: Company Director
Salary: £35,000 – £45,000 per annum (DOE, turnaround experience essential)
As the Registered Manager, you will provide strong, visible, and accountable leadership, overseeing:
- Regulatory recovery and CQC re-registration
- Governance, risk management, and quality assurance
- Recruitment, induction, and supervision of staff
- Safe service resumption from a non-operational baseline
This role is accountable under the Health and Social Care Act 2008 and will support the provider in removing dormancy and resuming operations safely. The postholder will also lead inspection engagement and service relaunch/reset in line with agreed governance frameworks and external advisory support.
KEY RESPONSIBILITIES
Regulatory & Compliance
- Apply for and maintain CQC Registered Manager status
- Lead regulatory recovery following an Inadequate rating
- Ensure full compliance with:
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014; CQC Fundamental Standards; CQC KLOEs (Safe, Effective, Caring, Responsive, Well-led)
Leadership & Governance
- Provide clear, accountable leadership across the service
- Establish a positive, open, learning culture
- Embed effective supervision, appraisal, and staff accountability systems
- Ensure safeguarding systems are effective and robust
- Lead incident management, complaints, and learning from events
Operational Development
- Lead the safe re-opening of the service
- Recruit, induct, and develop care staff in line with CQC expectations
- Ensure staffing levels, rotas, and competencies meet regulatory standards
- Oversee care planning, risk assessment, and person-centred delivery
Business Growth & Stakeholder Engagement
- Support business development and local authority engagement
- Build professional relationships with: Local Authorities, Commissioners, Health professionals, Families and service users
- Contribute to occupancy growth and service sustainability
Accountability
- Report directly to the Director
- Act as the accountable leader for service quality and compliance
- Maintain accurate records, evidence, and audit trails
- Accountable for meeting regulatory outcomes independently of external consultancy
- Collaborate with external advisors (e.g., Delphi Task Force) without delegating statutory RM responsibilities
- Understand that CQC registration approval is a condition precedent to full confirmation of role
Requirements
Person Specification
Essential Criteria
- Eligible and willing to apply for CQC Registered Manager registration
- Minimum 2–3 years’ experience as a Registered Manager (homecare preferred)
- Proven experience of: CQC inspections, compliance, governance, and leading services through improvement or recovery
- Strong understanding of: CQC regulations, enforcement, Fundamental Standards, and safeguarding (adults & children)
- Excellent leadership, communication, and decision-making skills
- Ability to build a service from a non-operational or early-stage position
Desirable Criteria
- Experience turning around Inadequate or Requires Improvement services
- Experience opening or re-launching a service
- Business development and LA commissioning experience
- Degree in health and social care management and Level 5 Diploma in Leadership for Health and Social Care
- Experience mentoring teams and embedding quality cultures
Benefits:
- Performance-linked progression after service relaunch
- Full autonomy to rebuild and lead the service
- External governance and compliance support (Delphi Task Force)
- Pension contribution
- Annual leave entitlement in line with statutory requirements
- Professional development support
Registered Manager - Domiciliary Care employer: Delphi Care Solutions Ltd
Contact Detail:
Delphi Care Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager - Domiciliary Care
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its recent CQC inspections. Show them you’re not just another candidate; you’re genuinely interested in their mission and ready to lead the service through recovery.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've turned around services or led teams through challenges. This will demonstrate your experience and resilience, which are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Registered Manager - Domiciliary Care
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in regulatory recovery and compliance. We want to see how your skills align with the specific needs of the role, so don’t hold back on showcasing your turnaround experience!
Showcase Your Leadership Skills: As a Registered Manager, strong leadership is key. Use your application to demonstrate your ability to lead teams effectively and create a positive culture. Share examples of how you've successfully managed staff and improved service delivery in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This will help us quickly see why you’re the right fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Delphi Care Solutions Ltd
✨Know Your Regulations
Familiarise yourself with the Health and Social Care Act 2008 and CQC regulations. Be prepared to discuss how your experience aligns with these standards, especially in terms of regulatory recovery and compliance.
✨Showcase Leadership Skills
Prepare examples that demonstrate your leadership style and how you've successfully led teams through challenging situations. Highlight your ability to create a positive culture and manage staff effectively.
✨Understand the Business Landscape
Research the local authority and community needs in Dartford and surrounding areas. Be ready to discuss how you can engage with stakeholders and contribute to business growth and service sustainability.
✨Prepare for Scenario Questions
Anticipate scenario-based questions related to service relaunch and governance reset. Think about specific challenges you've faced in previous roles and how you overcame them, particularly in turning around inadequate services.
