Registered Manager - Domiciliary Care in Kent
Registered Manager - Domiciliary Care

Registered Manager - Domiciliary Care in Kent

Kent Full-Time 30000 - 45000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a domiciliary care agency through regulatory recovery and service relaunch.
  • Company: Delphi Care Solutions, dedicated to high-quality, person-centred support.
  • Benefits: Competitive salary, pension contributions, professional development, and performance-linked progression.
  • Why this job: Make a real difference in the lives of those with complex needs while leading a passionate team.
  • Qualifications: 2-3 years as a Registered Manager with CQC turnaround experience.
  • Other info: Full autonomy to rebuild the service and external support from Delphi Task Force.

The predicted salary is between 30000 - 45000 £ per year.

Delphi Care Solutions is supporting one of its clients - a domiciliary care agency specialising in high-quality, person-centred support for children, young people, and adults with complex needs, including autism, learning disabilities, and behaviours that challenge. Our client is looking for a high-calibre, turnaround-experienced candidate capable of leading the service through regulatory recovery and relaunch/reset.

This role is looking to attract a credible, resilient, and values-led Registered Manager with experience in regulatory recovery, service re-registration, and governance reset, directly aligned with the findings from our most recent CQC inspection.

Location: Dartford, Kent (oversight across Kent & surrounding areas)

Contract Type: Full-time, Permanent

Contracted Hours: 40 hours per week (Monday–Friday, with flexibility)

Start Date: February 2026 (subject to CQC registration)

Reports To: Company Director

Salary: £35,000 – £45,000 per annum (DOE, turnaround experience essential)

As the Registered Manager, you will provide strong, visible, and accountable leadership, overseeing:

  • Regulatory recovery and CQC re-registration
  • Governance, risk management, and quality assurance
  • Recruitment, induction, and supervision of staff
  • Safe service resumption from a non-operational baseline

This role is accountable under the Health and Social Care Act 2008 and will support the provider in removing dormancy and resuming operations safely. The postholder will also lead inspection engagement and service relaunch/reset in line with agreed governance frameworks and external advisory support.

KEY RESPONSIBILITIES

Regulatory & Compliance

  • Apply for and maintain CQC Registered Manager status
  • Lead regulatory recovery following an Inadequate rating
  • Ensure full compliance with:
  • Health and Social Care Act 2008 (Regulated Activities) Regulations 2014; CQC Fundamental Standards; CQC KLOEs (Safe, Effective, Caring, Responsive, Well-led)
  • Prepare for and lead CQC inspections, monitoring, and engagement
  • Implement and oversee: policies & procedures, audits, action plans, governance frameworks, quality assurance, and continuous improvement systems
  • Leadership & Governance

    • Provide clear, accountable leadership across the service
    • Establish a positive, open, learning culture
    • Embed effective supervision, appraisal, and staff accountability systems
    • Ensure safeguarding systems are effective and robust
    • Lead incident management, complaints, and learning from events

    Operational Development

    • Lead the safe re-opening of the service
    • Recruit, induct, and develop care staff in line with CQC expectations
    • Ensure staffing levels, rotas, and competencies meet regulatory standards
    • Oversee care planning, risk assessment, and person-centred delivery

    Business Growth & Stakeholder Engagement

    • Support business development and local authority engagement
    • Build professional relationships with: Local Authorities, Commissioners, Health professionals, Families and service users
    • Contribute to occupancy growth and service sustainability

    Accountability

    • Report directly to the Director
    • Act as the accountable leader for service quality and compliance
    • Maintain accurate records, evidence, and audit trails
    • Accountable for meeting regulatory outcomes independently of external consultancy
    • Collaborate with external advisors (e.g., Delphi Task Force) without delegating statutory RM responsibilities
    • Understand that CQC registration approval is a condition precedent to full confirmation of role

    Requirements

    Person Specification

    Essential Criteria

    • Eligible and willing to apply for CQC Registered Manager registration
    • Minimum 2–3 years’ experience as a Registered Manager (homecare preferred)
    • Proven experience of CQC inspections, compliance, governance, and leading services through improvement or recovery
    • Proven domiciliary care management experience, including oversight of community-based visits, scheduling, and lone-working systems
    • Demonstrated success in improving CQC ratings in underperforming services
    • Strong understanding of CQC regulations, enforcement, Fundamental Standards, and safeguarding (adults & children)
    • Strong CQC turnaround experience, capable of leading a service from Inadequate to Good/Outstanding
    • Advanced governance and quality assurance skills, including structured audits, trend analysis, and system-level improvement frameworks
    • Leadership style that promotes a learning culture, staff development, and reflective practice
    • Experience in building client confidence, attracting new referrals, and supporting business growth to help stabilise and expand the service
    • Ability to build a service from a non-operational or early-stage position
    • Confidence and capability in inspection readiness, governance, and strategic quality assurance

    Desirable Criteria

    • Experience turning around Inadequate or Requires Improvement services
    • Experience opening or re-launching a service
    • Business development and LA commissioning experience
    • Degree in health and social care management and Level 5 Diploma in Leadership for Health and Social Care
    • Experience mentoring teams and embedding quality cultures

    Benefits:

    • Performance-linked progression after service relaunch
    • Full autonomy to rebuild and lead the service
    • External governance and compliance support (Delphi Task Force)
    • Pension contribution
    • Annual leave entitlement in line with statutory requirements
    • Professional development support

    Registered Manager - Domiciliary Care in Kent employer: Delphi Care Solutions Ltd

    Delphi Care Solutions is an exceptional employer, offering a supportive and dynamic work environment for the Registered Manager role in Dartford, Kent. With a strong focus on employee growth, you will have the autonomy to lead service recovery and make a meaningful impact on the lives of those with complex needs. The company promotes a culture of continuous improvement, providing professional development support and performance-linked progression opportunities, ensuring that you can thrive in your career while making a difference in the community.
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    Contact Detail:

    Delphi Care Solutions Ltd Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Registered Manager - Domiciliary Care in Kent

    ✨Tip Number 1

    Network like a pro! Get out there and connect with people in the care sector. Attend local events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

    ✨Tip Number 2

    Prepare for interviews by researching the company and its recent CQC inspections. Show them you’re not just another candidate; you understand their challenges and are ready to tackle them head-on. Bring your turnaround experience to the forefront and be ready to discuss how you can lead them to success.

    ✨Tip Number 3

    Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for their needs.

    ✨Tip Number 4

    Apply through our website for the best chance at landing that Registered Manager role. We want to see your application and help you shine! Make sure to highlight your regulatory recovery experience and how you can lead the service to a successful relaunch.

    We think you need these skills to ace Registered Manager - Domiciliary Care in Kent

    CQC Registered Manager status
    Regulatory recovery
    Governance and compliance
    Quality assurance
    Staff recruitment and supervision
    Incident management
    Care planning
    Risk assessment
    Stakeholder engagement
    Business development
    Understanding of CQC regulations
    Leadership in service improvement
    Audit and trend analysis
    Building client confidence
    Inspection readiness

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in regulatory recovery and compliance. We want to see how your skills align with the specific needs of the role, so don’t hold back on showcasing your turnaround successes!

    Showcase Your Leadership Style: As a Registered Manager, your leadership approach is key. Use your application to demonstrate how you foster a positive, learning culture and how you've successfully led teams through challenging times. We love seeing examples of your impact!

    Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your experiences and achievements are easy to read and understand. Bullet points can help highlight your key skills and accomplishments!

    Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

    How to prepare for a job interview at Delphi Care Solutions Ltd

    ✨Know Your Regulations

    Make sure you brush up on the Health and Social Care Act 2008 and CQC regulations. Being able to discuss these confidently will show that you're serious about compliance and understand the framework you'll be working within.

    ✨Showcase Your Turnaround Experience

    Prepare specific examples of how you've successfully led services through recovery or improvement. Highlight any measurable outcomes, like improved CQC ratings, to demonstrate your impact and effectiveness in previous roles.

    ✨Demonstrate Leadership Skills

    Think about how you can convey your leadership style during the interview. Be ready to discuss how you foster a positive culture, support staff development, and handle challenges. This is key for a role that requires strong, visible leadership.

    ✨Engage with Stakeholders

    Be prepared to talk about your experience in building relationships with local authorities, health professionals, and families. Show that you understand the importance of collaboration in driving service growth and ensuring quality care.

    Registered Manager - Domiciliary Care in Kent
    Delphi Care Solutions Ltd
    Location: Kent
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