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- Tasks: Lead defect management for complex investment programmes, ensuring timely resolution and process improvement.
- Company: Join Deloitte, a top-tier consultancy known for innovative solutions and diverse projects.
- Benefits: Enjoy hybrid work options, professional development opportunities, and a supportive team culture.
- Why this job: Make an impact in asset servicing while collaborating with industry experts in a dynamic environment.
- Qualifications: Experience in defect management and investment processes is essential; strong leadership skills are a plus.
- Other info: Contract duration is 12 months with potential for future projects within Deloitte.
The predicted salary is between 48000 - 72000 £ per year.
Location: Hybrid - travel to office as and when required
Target Start Date: ASAP
Contract duration: 12 months
Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.
We are seeking an experienced and highly motivated Defect Management Lead to play a critical role in ensuring the successful delivery of a large and complex programme within the Investment Management/Asset Servicing domain.
Deliverables:
- Creating and refining a robust E2E defect management approach, leveraging lessons learnt from historical projects and clearly defining priority and severity for defects.
- Proactively identifying areas for improvement in existing defect management processes and implement changes to enhance efficiency and effectiveness.
- Collaborating across multiple development and test workstreams to efficiently assign fix teams, obtain fix ETAs and maintain a single source of truth in the chosen test.
- Facilitating defect triage meetings with stakeholders to assess impact, urgency, and assign ownership for resolution.
- Tracking defect resolution progress, identifying bottlenecks, and escalating issues as needed to ensure timely resolution.
- Ensure the Test Management tool is the source of truth for defects, capturing updates in a timely fashion and maintaining traceability of defects to test cases and other relevant artifacts.
- Produce daily and weekly defect reporting, demonstrating resolution progress and next actions and capturing key trend metrics/analysis, with clear exec summaries.
- Support with production SteerCo reports and other programme-level reports requiring defect metrics.
- Facilitate defect management training to support stakeholders in the defect management process and ensure defects are raised to the appropriate standard.
- Maintain a strong understanding of asset servicing operations, including, but not limited to, trade processing, settlements, corporate actions.
Essential Skills & Experience:
- Proven Defect Management experience on large/complex programmes.
- Investment Management/Asset Servicing experience (knowledge and understanding of Asset Classes, Investment processes, Portfolio Management etc), either through industry or programme delivery.
- Test management tool expertise (JIRA/HP ALM).
- Strong leadership and management skills.
- Excellent stakeholder management and communication.
Additional Good to Have Experience:
- A proven track record in a top tier consultancy.
- Exposure to Investment Management/Asset Management platforms such as, CRD, BlackRock Aladdin, SimCorp, Thinkfolio etc.
As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company’).
Defect Manager employer: Deloitte
Contact Detail:
Deloitte Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Defect Manager
✨Tip Number 1
Network with professionals in the investment management and asset servicing sectors. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends, which can give you an edge in interviews.
✨Tip Number 2
Familiarise yourself with defect management tools like JIRA and HP ALM. Consider taking online courses or tutorials to enhance your skills, as practical knowledge of these tools will be crucial for the role.
✨Tip Number 3
Prepare to discuss your experience with defect management in detail. Be ready to share specific examples of how you've improved processes or resolved complex issues in previous roles, as this will demonstrate your capability.
✨Tip Number 4
Research Deloitte's culture and values, especially their approach to talent retention and project management. Tailoring your conversation to align with their ethos can help you stand out during interviews.
We think you need these skills to ace Defect Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in defect management and investment management. Use specific examples that demonstrate your skills in leading defect management processes and collaborating with stakeholders.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your motivation for applying to the Defect Manager role at Deloitte. Mention your understanding of asset servicing operations and how your background aligns with the job requirements.
Highlight Relevant Skills: In your application, emphasise your expertise with test management tools like JIRA or HP ALM. Discuss your leadership and stakeholder management skills, as these are crucial for the role.
Showcase Problem-Solving Abilities: Provide examples in your application that illustrate your ability to identify areas for improvement in defect management processes and how you've successfully implemented changes in past roles.
How to prepare for a job interview at Deloitte
✨Understand the Defect Management Process
Make sure you have a solid grasp of defect management principles, especially in the context of large programmes. Be prepared to discuss your previous experiences and how you've successfully managed defects in past projects.
✨Familiarise Yourself with Relevant Tools
Since expertise in test management tools like JIRA or HP ALM is essential, ensure you can demonstrate your proficiency with these platforms. Consider bringing examples of how you've used these tools to track defects and improve processes.
✨Showcase Your Stakeholder Management Skills
As a Defect Manager, you'll need to collaborate with various stakeholders. Prepare to share specific instances where you've effectively communicated and managed expectations with different teams, highlighting your leadership abilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about potential challenges in defect management and how you would approach them, particularly in the investment management sector.
