Resource Manager, Technology and Transformation - 12 Month Secondment/FTC

Join Deloitte as a Resource Manager for our Finance Strategy & Global Business Services Offerings within our Finance Transformation Portfolio. Resource Management (RM) is a crucial function within Technology & Transformation at Deloitte. RM matches our talented people with the most appropriate client projects. Your role will own the process end‑to‑end, working closely with leadership and being accountable for resourcing decisions. We encourage flexible ways of working and value creativity and adaptability. The RM team is relationship‑and knowledge‑focused, valuing autonomy and continuous improvement.

Your responsibilities:

• Accountable for making and maintaining relationships from Partner to analyst, understanding their individual skills, experience and areas of specialism; ensuring you are able to tailor your style to work effectively with all grades and build trust at all levels.
• Work closely with senior members of the business to understand their detailed resource requirements, ensuring they request resources for sold and nearly sold roles through the RM system; STAFFIT and tracking each request through to confirmation stage.
• Develop a rapport with practitioners understanding their primary career aspirations, areas of particular strength and development needs. Work to balance these with the needs of the business whilst ensuring all open opportunities are resourced effectively.
• When deploying practitioners on assignments (which may be client work, internal projects and/or proposals), ensure all stakeholders in the process are up to speed with events and that practitioners have maximum visibility of available roles.
• Match practitioners to engaging, exciting, challenging, and fulfilling roles; identifying their transferable skillsets and where they can bring value to a new team even when they don’t consider themselves to be the 'perfect fit'.
• Engage with key stakeholders to deliver creative resourcing solutions and manage any issues (e.g. double bookings, conflicts or staff shortages on assignments).
• Provide a level of flexibility and agility in the staffing model to respond to new/unplanned client requests as work is won; understand the commercial drivers and be willing to prioritise and re-prioritise to make sure all needs are met.
• Be aware of potential future projects for your people - including assignment extensions and bids for new client work; leveraging the Deloitte CRM system as needed.
• Use your knowledge of practitioner skills and prior experience to support sales activities & other go to market activities.
• Advise the business on effective use of the Deloitte RM system, STAFFIT. Whilst the system is self-service you will be called upon to demonstrate, trouble shoot, and guide users.
• Using the STAFFIT system prepare regular management reports on availability and forecast utilisation and providing insights on business performance on trends and future focus areas.
• You will monitor the accuracy of the data in STAFFIT and support the business in investigating any errors or incorrect forecasting. Advising on what the issues were and the necessary steps to prevent future repeat problems.
• Liaise with HR and HR Helpdesk teams to ensure accuracy of people data.
• Greet and induct all new joiners to explain the purpose and processes of the Resource Management function.
• Work with our career development, training, wellbeing and other support functions to advise our project teams and practitioners on any performance and/or work‑life balance issues.

Connect to your skills and professional experience:

• Previous experience of Resource Management would be highly desirable.
• Experienced candidates with a background in recruitment/relationship management within the consulting/professional services space may also be considered.
• You will be degree qualified (or equivalent) or qualified by your prior experience.
• You will have had professional work experience in a medium to large sized organisation.
• Computer literate, in particular an excellent working knowledge of Windows, Word and Excel.
• Proactive and creative approach to problem solving.
• Numerate and well organised.
• Demonstrate an ability to work on detail and identify discrepancies in short timescales.
• A diligent and conscientious approach to carrying out work is essential.
• Strong written and oral communication skills.
• Being able to talk authoritatively and with credibility to senior stakeholders either one to one or in large meetings.
• Willingness to present and be recognised as the go‑to person for a team.
• Ideally an outgoing personality with a positive outlook and a strong team‑working bias.
• An ability to understand different working styles, approaches and audiences. In response adapting correspondence, conversations and tactics accordingly.
• Able to quickly gain credibility with senior staff and the trust of all staff.
• A willingness to get in the detail of what is going on in your team, but also to see the wider picture.
• Hands on approach with ability to juggle several tasks at once.
• Tenacious, resilient and willing.
• Some tasks/meetings may require work outside of standard hours but weekend working is not expected.

Personal independence:

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues: "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of." – Dan, T&T

For a full job description, please visit our online Deloitte Careers portal.

Seniority level: Mid‑Senior level | Employment type: Contract | Job function: Project Management | Industries: Telecommunications and Manufacturing.