Role: Underwriting Administrator / Mortgage Administrator - Leeds or Sheffield
Location: Hybrid,Leeds or Sheffield, 2-3 days on site, 2days from home
Start Date: January 2027
End Date: 6 Months
Daily Rate: Inside IR35
Daily Ratebreakdown
Traditional Daily Rate: £140 PerDay
Agreed Contract Rate (ACR): £107 PerDay (when deductions removed)
“Deloitte sets the requirements forthe assignment. Rockford Resourcing acts as the agency on behalf of Deloitteand is responsible for sourcing candidates to fulfil the assignment. Successfulcandidates will be employed by Rockford Payroll. Rockford Payroll isresponsible for the Associate’s employment, pay and applicableemployment-related processes.”
Role Overview:
An Underwriting Administratorplays a crucial support role within the underwriting department, primarilyresponsible for assisting underwriters by managing administrative tasks thatfacilitate the underwriting / lending process. Deliversaccurate,efficientandconsistent decisions on high-volume, lower-risk and lower-complexity mortgageapplications. The role assesses cases against defined credit policy and processparameters, uses judgemental lending onlywherepermittedwithincredit policy and delegated authority, and escalates exceptions or complexitypromptly.
Case scope and lending authority
- High-volume, straightforwardresidential mortgage applications presenting low or standard risk.
- Cases that can be assessed usingestablished policy, evidence standards, process controls andsystem-supported decisioning.
- Applications within the individual’s delegated lending authorityand product limits.
- Judgemental lending may be used onlywithin credit policy and the applicable authority framework; this isexpected to be limited.
Key Responsibilities
- Assess mortgage applications accuratelyagainst credit policy, responsible lendingrequirementsanddocumented procedures.
- Validate customer information and supporting evidence, includingincome, expenditure, credit commitments,affordabilityandproperty details.
- Make approve, decline, conditional accept or referdecisions within delegated authority.
- Use judgemental lending only where thecaseremainswithin credit policy and the available evidenceprovides a sound basis for decisioning.
- Maintainaccuratecaserecords and concise decision notes that provide a clear audit trail.
- Use systems,automationandAI-supported tools appropriately, checking their outputs and escalatinganomalies or concerns.
- Manage assigned cases and outstandingrequirements efficiently to meet service standards andsupporttimelycustomer outcomes.
- Communicate clearly with customers,brokers, advisers and internal stakeholders, setting expectations andexplaining requirements.
- Complete required training,accreditation, qualityactivityand coachingtomaintaincompetence and delegated authority.
- Share feedback on recurring issues andsupport process improvements that increaseconsistency,qualityand efficiency.
Skills,knowledgeandexperience
- High attention to detail and theability to manage volume whilemaintainingquality.
- Clear written and verbal communicationand confidence in requesting evidence or explaining decisions.
- Ability to learn, respond to coachingand build capability towards broader case types or a higher mandate.
- Familiarity lending underwritingprocesses would be a distinctive advantage
- You will contribute to the teamperformance expectations, through excellent customer service, theprovision of lending standards, fraud identification, and good customeroutcomes.
Accountability and measures ofsuccess
- Accurate andtimelydecisionson standard cases within policy and authority.
- Consistent quality, complete recordsand low avoidable error or rework levels.
- Prompt andappropriateescalationof complex, higher-riskor outside-authoritycases.
- Effective use of systems and automationto support productivity without weakening controls.
- Positive customer and broker outcomesthrough clear communication and efficient case ownership.
This role will involve 3 weeks training on site ateither Leeds or Sheffield
Underwriting Administrator / Mortgage Administrator - Sheffield employer: Deloitte - Recruitment
Join a leading financial services organisation in Basildon, where we prioritise compliance and regulatory assurance in a supportive hybrid work environment. Our culture fosters professional growth through continuous training and development opportunities, ensuring you can thrive in your role as a Remediation Compliance Specialist. With a commitment to employee well-being and a collaborative atmosphere, we offer a unique chance to make a meaningful impact while enjoying the flexibility of working from home.
