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- Tasks: Conduct quality checks on investment product sales and ensure accuracy in calculations.
- Company: Join a leading financial service provider with a focus on quality and results.
- Benefits: Competitive pay, remote work, and opportunities for professional growth.
- Other info: Work independently in a dynamic environment with excellent career advancement potential.
- Why this job: Make a real difference in financial services while honing your skills in a supportive team.
- Qualifications: 2+ years of QC experience and strong attention to detail required.
The predicted salary is between 36000 - 60000 £ per year.
Agreed Contractor Rate: £231.07 (Post deduction of all employer costs)
Net Monthly Pay: £3,727.10
Location: Remote
Hours: Full Time
Start Date: ASAP
Role Overview
We are currently looking for Redress Quality Checkers to work in a results-oriented and process-driven environment as part of a high-quality team helping a major financial service provider deliver a past business review project focused on investment product sales. You will be responsible for conducting accurate quality checks on redress calculations for the client and its customers in line with prescribed processes.
Key Responsibilities
- Conduct quality checks on information gathered as part of the data gathering process, reviewing and interrogating systems to inform redress calculations.
- Conduct quality checks on manual redress calculations.
- Conduct quality checks on complex calculations.
- Conduct quality checks on offer letters written as part of the redress process.
- Conduct quality checks on written payment letters as part of the redress process.
Supplementary Responsibilities
- Learn and understand the process in depth.
- Provide support to the wider team and work with the team leaders and senior operations manager to drive a consistent level of quality across all redress calculations.
- Collate thematic findings to continually improve quality by suggesting where there are gaps in knowledge and where additional training may be appropriate.
- Where applicable, attend client-facing meetings and discuss technical aspects of the redress calculations (on a case-by-case basis).
- Rapidly incorporate ongoing business and process changes into your ways of working and conduct redress calculations.
- Act upon feedback from quality checking functions, learning from any mistakes, and rectifying moving forwards.
- Support other team members with their redress calculation duties.
Experience and Skills
- Minimum 2 years QC experience of conducting Redress calculations with a range of calculation tools, including Redress Manager (with investment experience preferred).
- Excellent attention to detail and accuracy.
- Excellent communication and presentation skills.
- Ability to work to demanding deadlines.
- Ability to attain and maintain specified quality and production targets.
- Ability to work remotely/independently & as part of a rapidly growing team.
- Demonstrate an ability to work with honesty, integrity, and trustworthiness.
- Maintain high standards of professionalism and competence.
Quality Checker (Pensions & Investments) employer: Deloitte - Recruitment
Contact Detail:
Deloitte - Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Checker (Pensions & Investments)
✨Tip Number 1
Network like a pro! Reach out to people in the pensions and investments sector on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to quality checking and redress calculations. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience with quality checks and redress calculations. This can really impress potential employers and set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Quality Checker (Pensions & Investments)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in quality checking and redress calculations. We want to see how your skills match the job description, so don’t be shy about showcasing your attention to detail and any relevant tools you've used.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Quality Checker role. We love seeing enthusiasm and a clear understanding of the responsibilities, so make it personal and engaging.
Showcase Your Communication Skills: Since this role involves working with a team and possibly attending client meetings, highlight your communication skills in your application. We appreciate candidates who can convey complex information clearly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Deloitte - Recruitment
✨Know Your Numbers
Since the role involves quality checking redress calculations, brush up on your numerical skills. Be prepared to discuss specific examples of complex calculations you've handled in the past and how you ensured accuracy.
✨Master the Process
Familiarise yourself with the redress process and any tools mentioned in the job description, like Redress Manager. Understanding the ins and outs of these processes will show that you're ready to hit the ground running.
✨Showcase Your Attention to Detail
Prepare to demonstrate your attention to detail during the interview. You might be asked to review a sample calculation or identify errors in a document, so practice spotting mistakes quickly and accurately.
✨Communicate Clearly
As communication is key in this role, practice articulating your thoughts clearly. Be ready to explain your quality checking process and how you would support team members, ensuring everyone is on the same page.