HR Vendor Managment

Contract Length: 6 months (likelihood of extensions)

Location: Birmingham, Sheffield, London

Must have: Investment Banking/Banking experience

The role holder will be responsible for the establishment and support of HR Vendor Management aligned to other Vendor Management teams to establish strategy and best practice.

• Negotiation & Contracting: Review existing contracts – identify and follow up on contracting themes/opportunity for better practice and implementation of guidelines and 3rd party uplifts. Support HR in planning and contracting for exits, transitions from non‑strategic platforms/contracts. Support Procurement with commercial negotiation, assessment, and deal structuring.
• Vendor Performance and Vendor Governance framework: Analysing and creating, where appropriate, measurement to ensure SLA adherence and continuous improvement of the Vendor's performance (and reviewed in governance forums). Create engaging and dynamic scorecards and comms material. Identifying and delivering contractual reviews and improvement areas, negotiating with the vendor to deliver contract amendments. Arranging vendor governance forums and ensuring attendance, materials are prepared and follow up actions/improvements delivered. Follow up reporting/communications material produced as required. Validate benefit claims/ongoing contract/vendor reviews and continuous improvements identified and delivered. Build and maintain a strategic and progressive relationship with Procurement – focusing on process and tooling improvements to the benefit of HR as a recipient of procurement services. Produce and maintain the framework and documentation/artefacts to logically and simply provide organisation, guidance and engagement for the central vendor management team and the wider HR Vendor Management community (known as the Vendor Management Pillar). Organise and run the Vendor Management Community communications and events – townhalls, comms, adoption strategies, reporting etc. Agree with HR on the allocation of Vendor Sponsors (Captains) and work with those Captains to drive value and the relationship with the designated Vendors. Ensure the broader internal engagement, understanding and appreciation of the Vendor Management practice is created and maintained. Maintain an ‘outside/in’ perspective via research, peer networks to help ensure the continuous improvement ethos of the Vendor Management practice is maintained.
• Leadership & Teamwork: Chair Vendor Governance meetings as appropriate. Design, gain buy‑in and run internal governance meetings and forums as required. Relationship and Stakeholder Management. Embed ‘How we lead’ behaviours and models within the HR Vendor Management community.
• Functional Knowledge: Proven track record in HR and or HR vendor management role within the financial services industry, preferably within multinational banks. Strong understanding of HR operational management requirements for banks and knowledge of the external environment – regulatory, political, competitor and market. Ability to translate HR supplier strategy and align with vendors accordingly. SME across Third party risk management lifecycle and Third party regulatory landscape. Experience of operating within a complex matrix environment. Deep financial and commercial awareness. Demonstrable experience in driving vendor performance, delivering service improvement plans and managing vendors across all contract types. Ability to manage and mitigate operational risk effectively. Contract knowledge and able to design contracts to meet the requirements of the business. Strong analytical and problem‑solving skills, with the ability to synthesize complex information and make data‑driven decisions to drive business outcomes.