At a Glance
- Tasks: Gather and manage requirements for a major CIAM transformation programme.
- Company: Join a leading tech firm in the heart of London.
- Benefits: Hybrid work, competitive pay, and potential for contract extension.
- Other info: Opportunity to work with top professionals in a dynamic environment.
- Why this job: Be part of a transformative project that shapes customer identity solutions.
- Qualifications: Experience in business analysis and CIAM initiatives required.
The predicted salary is between 50000 - 60000 £ per year.
We are seeking an experienced Customer Identity Business Analyst to support a major Customer Identity & Access Management (CIAM) transformation programme. Working across business and technology teams, you will play a key role in gathering requirements, defining customer identity journeys, supporting migration activities and ensuring successful implementation of modern identity solutions.
Key Responsibilities
- Gather, document and manage business and technical requirements.
- Facilitate workshops with business and technical stakeholders.
- Map current and future-state customer identity processes.
- Support customer identity migration and implementation activities.
- Produce high-quality business analysis artefacts including requirements, process maps and impact assessments.
- Work closely with architects, engineers and programme stakeholders throughout delivery.
Required Experience
- Strong Business Analysis experience within large-scale technology transformation programmes.
- Previous experience working on Customer Identity & Access Management (CIAM) initiatives.
- Experience supporting identity platform implementation or migration programmes.
- Knowledge of authentication, authorisation and customer identity management concepts.
- Strong stakeholder management and workshop facilitation skills.
- OAuth 2.0, OpenID Connect (OIDC) and SAML knowledge.
- Experience within highly regulated environments.
Business Analyst - Customer Identity & Access Management (CIAM) employer: Deloitte - Recruitment
Join a forward-thinking organisation in the heart of Glasgow, where your expertise as a Business Analyst in Customer Identity & Access Management will be valued and nurtured. With a strong emphasis on collaboration and innovation, we offer a dynamic work culture that encourages professional growth through hands-on experience in large-scale technology transformations. Enjoy the benefits of a hybrid working model, competitive remuneration, and the opportunity to contribute to impactful projects that shape the future of customer identity solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Customer Identity & Access Management (CIAM)
✨Join Business Intelligence Meetups
We can’t stress enough how beneficial it is to attend local Business Intelligence meetups and events. These gatherings often bring together industry professionals and can lead to short-term, temporary roles—perfect if you’re looking to land something quickly. Plus, you’ll get to learn some insider tips and tricks from those already in the game!
✨Leverage Online Freelancing Platforms
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✨Show Off Your BI Projects
Whether you’re working on a personal project or a past endeavour, put your work out there! Create a public portfolio that highlights your best Business Intelligence analyses or visualisations. It’ll give you a leg up when you’re approaching companies like Deloitte - Recruitment, showing exactly what you can bring to the table.
✨Tap Into University or College Networks
If you're currently studying or recently graduated, make sure to use your university's career services. Many educational institutions have partnerships with companies looking for temporary talent in Business Intelligence, so keep an eye out for exclusive job postings or internship fairs that could lead to a quick placement.
We think you need these skills to ace Business Analyst - Customer Identity & Access Management (CIAM)
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Deloitte - Recruitment.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Deloitte - Recruitment. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Deloitte - Recruitment
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
✨Plan Your Portfolio of Projects
Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
✨Have Your Metrics Ready
In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
