Senior Manager, Operations Designer - Banking Operations & Domain Solutions, Technology & Trans[...]

Deloitte’s Banking Operations & Domain Solutions team works at the forefront of digital innovation and technology change in the banking sector. Our clients engage us to collaborate on many interesting and complex problems ranging from transforming legacy technology, to advising on integrations and separations, all the way through to designing and building brand new digital banks and propositions. We design, build and operate Next Generation banking operations.

As part of the Banking Operations & Domain Solutions practice, you’ll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the delivery lifecycle. Starting from strategy and proposition definition, to detailed operations and technology design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients.

Within our team you will have the opportunity to work alongside and collaborate with industry experts as well as having access to a range of both internal and industry certified learning courses and qualifications. If you're passionate about transforming the banking industry and eager to leverage your expertise to drive continuous improvement and innovation for our clients, we encourage you to apply.

Join our growing team and play a key role in shaping the future of banking.

Connect to your opportunity:

• Develop your leadership capabilities by effectively managing teams for the delivery of client work.
• Leverage your subject matter expertise and take a lead on projects whilst developing innovative thought leadership.
• You will have the opportunity to learn from the best in the business and help recruit the best people, and coach and support them whilst driving activity such as proposition development and marketing.
• Lead client engagements and develop strong long-term client relationships, in your journey to be recognised as a trusted business advisor in the banking sector.
• Foster a continuous learning culture for yourself and your team by encouraging self-development through relevant training and learning courses.
• Lead business development work for our key propositions through pre-sales, bid preparation, and client presentations.
• Participate fully within Deloitte to assist the growth of the Banking Operations & Domain Solutions team, develop, and guide junior colleagues, and support the firm’s commitment to creating a more diverse and inclusive culture.

Connect to your skills and professional experience:

• Significant experience within a bank or comparable financial services institution working closely with or in transformation, or a consulting firm focused on the Banking or wider Financial Services industry.
• Subject matter expertise in one or more detailed areas of the UK banking industry and market, including macro trends (regulatory, economic, and business factors) and disruptive technologies (Digital, AI, Robot Process Automation) that are driving change and impacting business models of key institutions.
• Experience of delivering within projects or leading workstreams on transformations such as target operating model design and/or implementation, automation, migrations, re-platforming, business integration and separation, process re-engineering or cost reduction.
• Able to articulate complex ideas to all levels of an organisation, and effectively lead and manage all key stakeholders and team members, resolving issues, competing demands and conflicts.
• Excellent ability in Microsoft Office, particularly in PowerPoint and Excel.
• An understanding of risk, how to mitigate risk and protect the firm’s reputation.
• An understanding of the diverse requirements of clients and the need to work on projects in differing geographies and time zones.
• Strong analytical skills and a data-driven approach to decision-making, with experience using data and insights to inform design strategy and measure the effectiveness of design solutions.
• Solid grasp of user-centered design principles and experience leveraging user research and CX insights to inform the design process and create user-friendly solutions.
• Experience working in complex Financial Services integration programs, with a solid understanding of business migration best practices.
• Experience of working in Agile delivery frameworks, especially in Financial Services environment.
• Experience leading (consulting) bids, e.g. responding to RFI/RFP, and developing industry relationships.

Our hybrid working policy:

You’ll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely.

Our commitment to you:

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.