Senior Manager, Financial Services, Strategy & Business Design

Join our market-leading Financial Services strategy consulting team, widely recognised by our clients for our insight and deep sector expertise.

Create impactful strategies: our work is highly varied, advising on some of the most ambitious strategic programmes in the sector, including:

• Growth and enterprise/business unit strategy
• Commercial analysis, modelling, and business case development
• Strategic business and operating model design
• Market analyses, including competitive scanning and identifying opportunities for new market entry
• Shaping transformation programmes to effectively deliver strategy
• Senior executive and Board facilitation of complex issues

Work in a growing practice with leading clients: our team has a strong and growing client network across the Financial Services industry

Learn from world-class experts: As well as being strategy experts, bridging the gap between strategy and execution is at the heart of what we do. We work closely with Deloitte experts in Risk Advisory, Technology & Operations, Human Capital & Change, Actuarial, Financial Advisory & M&A, and Digital, learning from each other and bringing the best of Deloitte to our clients.

Build a brand: Everyone in our team brings unique skills and experience. We take time to help each other develop a domain of expertise, building what we are known for as individuals and in the market.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients\’ become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make everyday.

How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

As a Senior Manager you will be delivering strategy work for our clients day-to-day. While no two projects are the same, you will typically be responsible for managing an engagement or major workstream in a large programme with routine senior oversight, effectively managing upwards and being seen as a trusted advisor to our clients. You will often be seen as a key point of review on all deliverables, manage day-to-day project workflow, and build trust with internal and external stakeholders, ensuring visibility, and rapidly escalating issues and requesting support, where needed. In addition, you will be responsible for developing a broader network of relationships across the business to support business development outside of your primary engagement. Beyond client work, you will be responsible for devoting time to coach junior team members, support their wellbeing, and create a culture that draws strength from diversity and inclusion.

Client engagements are predominantly with organisations facing important, often profound, transitions. Engagements are typically driven by CEOs, business unit leaders, and other members of the senior management team. Client engagements may be as short as a few months, but can also evolve into multi-year, wide-ranging and transformative relationships. We not only bring our clients the insight and unconventional thinking that help them form strategies to anticipate disruption and respond to change – we also use our experience and knowledge to help them bring those strategies to life.

We bring a rigorous, evidence-based analytical capability to help our clients solve their most pressing and complex issues. We help them reveal insight and deliver value through pragmatic recommendations. Our approach is to work collaboratively with our clients to understand the forces that are driving change, identify opportunities and enable them to develop and deliver solutions across their whole organisation.

As a Strategy Senior Manager your responsibilities will include:

• Oversight of delivery of high-quality outputs to the client to articulate strategy and drive understanding and buy-in from stakeholders.
• Leadership: Provides a vision for deliverables, guiding the team in structuring analysis, and independently leading multiple engagements from scoping through delivery.
• Tools, Skills & Frameworks: Maintains expert knowledge in the use of data, tools & frameworks and uses this to lead the team to find appropriate analytical approaches to solving client problems.
• Relationship Management: Working closely with clients and internal stakeholders, taking the lead in developing strong professional relationships and liaising with teams to deliver a seamless client experience.
• Analysis & Insights: Leading execution of rigorous and insightful analysis to build an evidence base to support strategy development and change.
• Team Management: Supports team members in developing against their objectives, fostering a team environment that builds accountability and commitment.
• Communication: Mastery of communication, demonstrating critical thinking and concise structuring / hypothesis-based story telling.
• Practice Development: Takes on leading roles within the practice, managing time and resources to ensure the right level of input into practice development initiatives in parallel to client delivery.
• Business Development: Taking a leadership role in the management of the practice and business development.
• Continuous Learning: Proactively identifies relevant business trends, economic forces, and industry practices that can be confidently discussed with leadership and client stakeholders.
• Mentoring & Coaching: Actively supports team members and colleagues, leading by example and ensuring there are regular check-ins on wellbeing.

Connect to your skills and professional experience

To be successful in the role, candidates should bring strong strategy skills and experience in management consulting or equivalent. Candidates should demonstrate a background in financial services. As a Senior Manager, you must have:

• A strong academic record, an undergraduate degree or equivalent.
• Proven direct experience in strategy consulting in the financial services industry with a consulting firm, or as part of an in-house strategy, corporate development or transformation team.
• Proven track record of inspiring and leading teams through complex engagements to successfully deliver strategic initiatives within an organisation.
• Ability to construct and evidence strategic arguments, with creativity in identifying evidence sources to support your positions.
• A deep understanding of the Financial Services sector and its dynamics, with a desire to continue to build a career in this area.
• Ability to work independently and be a self-starter.
• Superior verbal and written communication skills.
• Exceptional time management skills to manage competing priorities, across client service, practice development, and business development responsibilities.
• Proven ability to deliver the full cycle of project management accountabilities.
• Experience with problem diagnosis, solution development, client communications, decision making facilitation, documentation, stakeholder management, project profitability, and team leadership.

We are looking for applicants who can clearly demonstrate the following:

• Outstanding records of academic / professional achievement.
• Industry or sector-specific or equivalent qualifications (e.g. completion or courses or relevant certificates).
• Strong record of leadership in an academic, professional, and/or extracurricular setting.
• Strong commitment to professional and client service excellence.
• Strong critical thinking skills, analytical abilities, and the capacity for lateral/creative thinking to solve ambiguous problems.
• An entrepreneurial spirit with experience in business development.
• Ability to anticipate the long-term impact of decisions and take a broad approach to problem solving.
• Demonstrated experience making a positive impact in their work and communities.

Connect to your business -Strategy, Risk & Transactions Advisory

In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference.

Strategy and Business Design

The experts in our teams in Strategy and Business Design are trusted advisors to CEOs and their wider organisations. Whether that’s launching a new arm of a business, anticipating new and emerging risks or collaborating with other teams, we work on a huge range of varied projects.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your \”Immediate Family Members\” are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

\”Linking our work to the wider community has always been important for me, and with the breadth of internet regulation projects that Deloitte has to offer, it is easy to see the profound social impact that our work has on how we as individuals – as well as a society – will engage, act, and connect online.\” – Gabriella, Strategy, Risk & Transactions Advisory

Our hybrid working policy

You’ll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers